Troubleshooting
Problem observed | Possible cause |
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Automatic ice maker |
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Ice maker does not work. | | Ice level sensing lever is in | Put down the lever, or reset it to ‘ON’ position. | ||||
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| upper or ‘OFF’ position. |
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| | Water line shut off, or | Turn on the water supply, or refer to ‘Temperature | ||||
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| freezer not cold enough. | too warm’ section. | ||||
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| | The shutoff | valve blocked, | Shut off valve and move it to a proper position. | |||
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| or restricted | by | other |
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| objects. |
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| | Check | if water | dispenser | Make sure that the valve incorporated is not a self | ||
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| works. |
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| piercing saddle valve. Clean the valve, and |
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| replace it if necessary. Or, check whether the |
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| water filter is blocked and change it when |
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| necessary. |
Ice cubes produced is not | | Not | enough | to | your | Ice maker can produce | |
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| hours, or 6 pounds at most. | |
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| Freezer not cold enough | Please refer to ‘Temperature too warm’ section. | |||||
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| Water supply valve not fully | Turn off the water supply valve. | |||||
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| open. |
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| | Check | if | the | water | Check if it’s necessary to replace the filter. | |
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| dispenser is delivering less |
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| water. |
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Ice maker never stops | | Ice level sensing lever is | Release the lever, and remove ice formed on the | ||||
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| stuck in lower position. | lever if necessary. | ||||
Ice produced is | | Odor | transferred | from | Wrap food before adding to the refrigerator. | ||
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| refrigerator of freezer |
| Discard old ice cubes. Use newly produced ice. | |||
| Portable water not qualified | Incorporate extra filter to the water supply line, | |||||
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| consult and water filter provider. |
| | Ices | cubes have | been | Discard old ice cubes. | ||
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| stored too long |
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Water dispenser problems |
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Does not deliver water | | No water supply. |
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| Turn on the water supply. Please also refer to ‘Ice | ||
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| maker does not work’ section. |
| | Water filter blocked. |
| Replace water filter. | |||
| Upstream filter (If exists) is | Push the filter into its holder until a click sound is | |||||
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| not well installed. |
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| heard. The handle of the filter should be in | ||
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| horizontal position. |
Water is | | Water has been stored for | Throw away | ||||
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| a long time. |
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| and flush the water line. | |
| | Improper | water | supply | Connect to kitchen water supply. | ||
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| connection |
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| | Tubing and installation may | Better use copper tubing. | ||||
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| affect water taste. |
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| | High | mineral | contents | Consult water plant for help. | ||
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| within water supply. |
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