Manuals / Canon / Computer Equipment / Printer

Canon W2200 manual Having a problem?, Æ P.7-3, Æ P.7-16, Æ P.7-20, Æ P.7-9

Models: W2200

1 154

Page 100

Having a problem?

If the printer is not operating as you think it should or if you experience any other problems, read in order through the list below, select the heading that best describes your problem, then go to the referenced page.

Cannot print.

Printer not Operating Correctly

Æ P.7-3

Prints but displays

error message.

Error Messages

Æ P.7-16

Paper jam.

Removing Paper Jams

Æ P.7-20

Print job completes

with unexpected

results.

Print Job Results Abnormal

Æ P.7-9

7-2

Troubleshooting

Page 100

Image 100

Canon W2200 manual Having a problem?, Æ P.7-3, Æ P.7-16, Æ P.7-20, Æ P.7-9

Contents

Graphic Color Printer Copyright 2003 Canon Inc. all rights reserved TrademarksNotations About Text ConventionsAbbreviations Legal NoticeT Power Supply Safety Warnings and PrecautionsT Location T Cleaning the Printer T In an EmergencyT Pacemakers T Printer locationT Moving the Printer T Printhead and Ink TanksT Power Supply T Cleaning the PrinterT General Caution Contents Chapter 1 Before Using the PrinterChapter 2 Print Media You Can Use Chapter 3 Printing from WindowsChapter 5 Using the Operation Panel Chapter 6 MaintenanceChapter 7 Troubleshooting viiiChapter 8 Other Important Information Error Messages Removing Paper Jams Performing Print TestCleaning the Printhead Uninstalling the SoftwarePage 1 Before Using the Printer Printer Part Names PrinterT Front View a Back upper covera Connector cover g Trayh Output tray extension i Cassette covere Power connector d Parallel portT Under the Back Upper Cover a Printhead lock leverT Under the Right Cover a Y ink tank cover b M ink tank cover c PM ink tank coverd C ink tank cover e PC ink tank cover f Bk ink tank cover g Y ink tank h M ink tank i PM ink tank j C ink tank k PC ink tankd Paper feed unit connector g Guide pinsPaper Feed Unit option a Paper feed unitSwitching the Printer On and Off Switching the Printer OnSwitching the Printer Off 1 Check the display to make sure that a print job is not in progressSetting the Printer Online and Offline Setting the Printer OnlineSetting the Printer Offline 1-10Follow the procedure below to set the printer offline When the Online lamp off, the printer is offline2 Print Media You Can Use Print Media That Can Be Used Types of Print MediaT Plain Paper T Coated PaperT Matte Photo Paper T Professional Photo PaperT High Gloss Photo Film T Transparencies OHP FilmT Quick Dry Transparencies T Proofing PaperPaper Sizes W2200Paper Size 13x22 inMaximum Stack Size Printing Area Handling Print MediaLoading Paper Cassettes Loading the Paper Cassette2 Remove the cassette cover 2-10 2-11 8 Install the cassette cover9 Set the paper cassette in the printer Push the paper cassette completely into the printer2-12 z You must set the slide lever to the center position to enable paper feed from the cassette2-13 Selecting the Print Media Size and TypeHere is a summary of the print media settings 2-14 The printer is set offline2 Press the Set Media button The Set Media menu opens2-15 z If the optional cassette is not installed2-16 8 When you are finished, press the Online button to light the Online7 Press or to display the media type loaded and press lamp2-17 Loading the Tray1 From the computer, select Manual for Media Source 2-18 2 Remove the front upper cover2-19 4 Slide the lever to the left44 45 47 A3+/13x192-20 6 Move the slide lever until it lightly touches the media8 Press the Online button 2-21The print job starts 2-22 z When you feed the media from the cassettes, make sure that the slide lever is always as close as possible to the center position within its range3 Printing from Windows This chapter describes the basic procedure for printing from WindowsPrint Procedure PrintingCanceling a Print Job Viewing Online Help Opening Online Help4 Printing from a Macintosh T Mac OS 8.6/9.x Selecting the PrinterPrinting This completes the selection of the printer Printing1 Select the Finder then select Applications from the Go menu T Mac OS2 Open the Utilities folder and open Print Center If the name of the printer is in the list, go to Step Print Procedure 1 In the software application, select Print from the File menuCanceling a Print Job Canceling a Background Print JobT Mac OS 8.6/9.x The print job is deleted The printer re-enters print mode and is ready for operation4 Select Resume Printing from the File menu T Mac OS The print job in progress is canceled 4-10The queue list for the printer is displayed 4-11 z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print jobCanceling a Foreground Print Job 4-12Opening Help Viewing Help4-13 4-14 Printing from a Macintosh5 UsingPanel the Operation What’s On the Operation Panel? Reading the DisplayT Standby T Print Job ProcessingT Menu Display T Error Message DisplayT Current Selection Using the Operation Panel Buttons a Setup buttonc Cancel Job/Utility button b Set Media buttone Power button d Reset/Enter buttonf Online button Reading Operation Panel Lamps g Ink Replace buttona Online lamp b Message lampT Setup Menu Function MenusTypes of Menus Printer Function PrioritiesT Setup Menu Flow T Utility Menu Flow Menu Flow Summaries1 Displayed when this option is installed T Set Media Menu FlowSet Media How to Perform Menu Settings Setting the Printer Online and Offline5-10 T Online5-11 The Media Set Menu opensMenu Settings Summary Tables Setup Menu5-12 Available Settings5-13 Available SettingsAllows selections to set up the TCP printhead is cleaned when the printerUtility Menu 5-14Available Settings Menu ItemMedia Set Menu 5-15Available Settings Menu Item5-16 Using the Operation Panel6 Maintenance T When the “Ink Check” Message is Displayed When to Replace an Ink TankReplacing Ink Tanks Handling Ink Tank Precautions T When the “Replace Tank” Message Is Displayed2 Press the Ink Replace button Replacing an Ink Tank3 Open the right cover z Place the removed ink tank in a plastic bag and seal the bag 6 Remove the new ink tank from its packagez Always hold the ink tank by the grips c on both sides of the tank 7 With the ink supply ports facing down and the label facing in the direction as shown below, insert the ink tank into the holder 9 If you need to replace another ink tank, follow Step 4 to Step 10 When you are finished replacing ink tanks, close the right coverPress down on the right cover until you hear it click and lock Switching Off Ink Level Detection Caution About Using Refilled Ink Tanks for This PrinterExecuting Print Job Cleaning the Printer 2 Disconnect the power cord from the power source4 Plug the power cord into the power source 6-10Maintenance Replacing the Printhead Handing Printhead Precautions6-11 6-12 How to Replace the Printhead1 Press the Power button to set the printer on 6-13 3 Press the Cancel Job/Utility buttonM e n u H e a d6-14 Open the ink tank covers and remove all the ink tanksClose all the ink tank covers, then close the right cover z About 3 minutes is required for the ink to drain from the printhead6-15 After removing the cover, the display reads “Rep. P.Head OK”9 Pull the printhead lock lever out and lower it completely 10 Raise the printhead lock cover completely6-16 Remove the old printhead6-17 16 Re-attach the back upper cover 6-1817 Open the right cover 6-19 18 Push up the lever of the ink tank to replace then open the cover6-20 Follows Step 18 to Step 20 to install the other ink tanksAfter all ink tanks have been installed, close the right cover Press down gently on the right cover until you hear it click and lock7 Troubleshooting This chapter describes how to solve problems with the printerHaving a problem? Æ P.7-3Æ P.7-16 Æ P.7-20Printer not switched on Printer not Operating CorrectlyCannot Print Printer is on but not onlineCannot Install Macintosh Driver Cannot install Windows printer driverSystem does not recognize the printer Solution Follow the procedure below to install the driver No error message displayed Printing Does Not StartError message is displayed The media does not feedBlank paper ejected from the printer Printing Halts During Print JobError message is displayed Print Job Results Abnormal Poor Print QualityPrinting is faint Ink smearedEdges smeared with ink 7-10White or Dark Streaks Visible Print Results Do Not Match Print Job Content 7-11Broken lines visible Random, bizarre characters are printingColors Wrong 7-12Only one color is printing Wrong colors are printingOther Problems The printer does not print correctly, even after a printhead cleaning7-13 Ink consumption exceedingly high7-14 Do not remove the ink tank1 Insert and slide the thin pin into the groove of the right cover 2 Open the right cover7-15 Push up the lever of the ink tank to replace then open the coverHolding the ink tank by the grips on both sides, remove the ink tank z Place the removed ink tank in a plastic bag and seal the bagError Messages GARO Error nnnn7-16 Replace x TankExt. I/F Error 7-17x Ink Check Ink level ?Service Call Install P.head Press Online Key7-18 Rep. Waste Ink7-19 No MediaManualMedia Jam Load MediaRemoving Paper Jams 7-207-21 Removing Paper Jams7-22 Grasp the knobs on both sides of the back inner covers b to open them7-23 z Try to avoid bending the transparent film bTroubleshooting 7-247 Attach the front upper cover and the back upper cover 7-25 Performing Print Test1 Press the Power button to switch theprinter on 7-26 The Utility Menu opens on the operation panel5 When you are finished, press the Online button to switch the Online 7-27The printer is ready to print Cleaning the Printhead Types of Printhead CleaningHead Cleaning Procedure T Head Cleaning A7-29 Cleaning the Printhead7-30 4 Press or to select the head cleaning method, then press7-31 Aligning the PrintheadAligning the Printhead The Setup Menu opens 7-32The printhead alignment pattern prints 7-33 8 Press or to select “Adj. Setting A” then press7-34 Correcting Banding1 Press the Power button to switchtheprinter on The Setup Menu opens in the display 7-35The banding correction print pattern prints Lines conspicuous 7-36Lines inconspicuous 7-37 Adjusting the Amount of Line FeedAdjusting the Amount of Line Feed 7-38 The Setup Menu opensThe LF setting pattern prints A d j . P r i n t h e a d7-39 8 Press or to display “ Adj. Setting ” then pressAdjusting the Amount of Line Feed for Each Media 7-407-41 Adjusting the Amount of Line Feed for Each MediaP a p e r A d j u s t A d j u s t7-42 8 Press or to display “ Adj. Setting ” then press8 Other Important Information Paper Feed Units OptionsUniversal Cassettes 13x22 inch Cassette UCW-20 Universal Cassette UCW-22Options Uninstalling the Software Deleting Old USB/IEEE 1394 Printer DriversUninstall begins Uninstalling the SoftwareFollow the instructions on the screen to restart the computer This completes the deletion of the old USB or IEEE 1394 driversT Windows Uninstalling the Printer DriverT Macintosh Uninstalling GARO Status Monitor Uninstalling the LPR PortOther Important Information Specifications Print CapacityInterface Replaceable Ink Tanks8-10 Dimensions StandardWeight including paper cassettes Main UnitIndex 8-118-12 typesHigh Gloss Photo Film media set menu8-13 print side8-14 Windows print procedure