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Canon W2200 manual Removing Paper Jams, 7-20

Models: W2200

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Page 118

Removing Paper Jams

When a paper jam occurs, the “Media Jam” message is displayed on the operation panel and the print job stops. Follow the procedure below to check each part for paper jams and remove the jammed sheets.

1 While raising the manual feed lever, remove the paper cassettes.

If you are using Cassette 2, be sure to remove all the paper cassettes.

2 Remove the front upper cover.

7-20

Troubleshooting

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Image 118

Canon W2200 manual Removing Paper Jams, 7-20

Contents

Graphic Color Printer Copyright 2003 Canon Inc. all rights reserved TrademarksNotations About Text ConventionsAbbreviations Legal NoticeT Power Supply Safety Warnings and PrecautionsT Location T Pacemakers T Cleaning the PrinterT In an Emergency T Printer locationT Power Supply T Moving the PrinterT Printhead and Ink Tanks T Cleaning the PrinterT General Caution Chapter 2 Print Media You Can Use ContentsChapter 1 Before Using the Printer Chapter 3 Printing from WindowsChapter 7 Troubleshooting Chapter 5 Using the Operation PanelChapter 6 Maintenance viiiCleaning the Printhead Chapter 8 Other Important InformationError Messages Removing Paper Jams Performing Print Test Uninstalling the SoftwarePage 1 Before Using the Printer T Front View Printer Part NamesPrinter a Back upper coverh Output tray extension a Connector coverg Tray i Cassette coverT Under the Back Upper Cover e Power connectord Parallel port a Printhead lock leverd C ink tank cover e PC ink tank cover f Bk ink tank cover T Under the Right Covera Y ink tank cover b M ink tank cover c PM ink tank cover g Y ink tank h M ink tank i PM ink tank j C ink tank k PC ink tankPaper Feed Unit option d Paper feed unit connectorg Guide pins a Paper feed unitSwitching the Printer On and Off Switching the Printer OnSwitching the Printer Off 1 Check the display to make sure that a print job is not in progressSetting the Printer Online and Offline Setting the Printer OnlineFollow the procedure below to set the printer offline Setting the Printer Offline1-10 When the Online lamp off, the printer is offline2 Print Media You Can Use T Plain Paper Print Media That Can Be UsedTypes of Print Media T Coated PaperT High Gloss Photo Film T Matte Photo PaperT Professional Photo Paper T Transparencies OHP FilmT Quick Dry Transparencies T Proofing PaperPaper Size Paper SizesW2200 13x22 inMaximum Stack Size Printing Area Handling Print MediaLoading Paper Cassettes Loading the Paper Cassette2 Remove the cassette cover 2-10 9 Set the paper cassette in the printer 2-118 Install the cassette cover Push the paper cassette completely into the printer2-12 z You must set the slide lever to the center position to enable paper feed from the cassette2-13 Selecting the Print Media Size and TypeHere is a summary of the print media settings 2 Press the Set Media button 2-14The printer is set offline The Set Media menu opens2-15 z If the optional cassette is not installed7 Press or to display the media type loaded and press 2-168 When you are finished, press the Online button to light the Online lamp2-17 Loading the Tray1 From the computer, select Manual for Media Source 2-18 2 Remove the front upper cover44 45 2-194 Slide the lever to the left 47 A3+/13x192-20 6 Move the slide lever until it lightly touches the media8 Press the Online button 2-21The print job starts 2-22 z When you feed the media from the cassettes, make sure that the slide lever is always as close as possible to the center position within its range3 Printing from Windows This chapter describes the basic procedure for printing from WindowsPrint Procedure PrintingCanceling a Print Job Viewing Online Help Opening Online Help4 Printing from a Macintosh T Mac OS 8.6/9.x Selecting the PrinterPrinting This completes the selection of the printer Printing1 Select the Finder then select Applications from the Go menu T Mac OS2 Open the Utilities folder and open Print Center If the name of the printer is in the list, go to Step Print Procedure 1 In the software application, select Print from the File menuCanceling a Print Job Canceling a Background Print JobT Mac OS 8.6/9.x The print job is deleted The printer re-enters print mode and is ready for operation4 Select Resume Printing from the File menu T Mac OS The print job in progress is canceled 4-10The queue list for the printer is displayed 4-11 z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print jobCanceling a Foreground Print Job 4-12Opening Help Viewing Help4-13 4-14 Printing from a Macintosh5 UsingPanel the Operation T Standby What’s On the Operation Panel?Reading the Display T Print Job ProcessingT Menu Display T Error Message DisplayT Current Selection c Cancel Job/Utility button Using the Operation Panel Buttonsa Setup button b Set Media buttone Power button d Reset/Enter buttonf Online button a Online lamp Reading Operation Panel Lampsg Ink Replace button b Message lampTypes of Menus T Setup MenuFunction Menus Printer Function PrioritiesT Setup Menu Flow T Utility Menu Flow Menu Flow Summaries1 Displayed when this option is installed T Set Media Menu FlowSet Media 5-10 How to Perform Menu SettingsSetting the Printer Online and Offline T Online5-11 The Media Set Menu opens5-12 Menu Settings Summary TablesSetup Menu Available SettingsAllows selections to set up the TCP 5-13Available Settings printhead is cleaned when the printerAvailable Settings Utility Menu5-14 Menu ItemAvailable Settings Media Set Menu5-15 Menu Item5-16 Using the Operation Panel6 Maintenance T When the “Ink Check” Message is Displayed When to Replace an Ink TankReplacing Ink Tanks Handling Ink Tank Precautions T When the “Replace Tank” Message Is Displayed2 Press the Ink Replace button Replacing an Ink Tank3 Open the right cover z Place the removed ink tank in a plastic bag and seal the bag 6 Remove the new ink tank from its packagez Always hold the ink tank by the grips c on both sides of the tank 7 With the ink supply ports facing down and the label facing in the direction as shown below, insert the ink tank into the holder 9 If you need to replace another ink tank, follow Step 4 to Step 10 When you are finished replacing ink tanks, close the right coverPress down on the right cover until you hear it click and lock Switching Off Ink Level Detection Caution About Using Refilled Ink Tanks for This PrinterExecuting Print Job Cleaning the Printer 2 Disconnect the power cord from the power source4 Plug the power cord into the power source 6-10Maintenance Replacing the Printhead Handing Printhead Precautions6-11 6-12 How to Replace the Printhead1 Press the Power button to set the printer on M e n u 6-133 Press the Cancel Job/Utility button H e a dClose all the ink tank covers, then close the right cover 6-14Open the ink tank covers and remove all the ink tanks z About 3 minutes is required for the ink to drain from the printhead9 Pull the printhead lock lever out and lower it completely 6-15After removing the cover, the display reads “Rep. P.Head OK” 10 Raise the printhead lock cover completely6-16 Remove the old printhead6-17 16 Re-attach the back upper cover 6-1817 Open the right cover 6-19 18 Push up the lever of the ink tank to replace then open the coverAfter all ink tanks have been installed, close the right cover 6-20Follows Step 18 to Step 20 to install the other ink tanks Press down gently on the right cover until you hear it click and lock7 Troubleshooting This chapter describes how to solve problems with the printerÆ P.7-16 Having a problem?Æ P.7-3 Æ P.7-20Cannot Print Printer not switched onPrinter not Operating Correctly Printer is on but not onlineCannot Install Macintosh Driver Cannot install Windows printer driverSystem does not recognize the printer Solution Follow the procedure below to install the driver No error message displayed Printing Does Not StartError message is displayed The media does not feedBlank paper ejected from the printer Printing Halts During Print JobError message is displayed Printing is faint Print Job Results AbnormalPoor Print Quality Ink smearedEdges smeared with ink 7-10White or Dark Streaks Visible Broken lines visible Print Results Do Not Match Print Job Content7-11 Random, bizarre characters are printingOnly one color is printing Colors Wrong7-12 Wrong colors are printing7-13 Other ProblemsThe printer does not print correctly, even after a printhead cleaning Ink consumption exceedingly high1 Insert and slide the thin pin into the groove of the right cover 7-14Do not remove the ink tank 2 Open the right coverHolding the ink tank by the grips on both sides, remove the ink tank 7-15Push up the lever of the ink tank to replace then open the cover z Place the removed ink tank in a plastic bag and seal the bag7-16 Error MessagesGARO Error nnnn Replace x Tankx Ink Check Ext. I/F Error7-17 Ink level ?7-18 Service CallInstall P.head Press Online Key Rep. Waste InkMedia Jam 7-19No MediaManual Load MediaRemoving Paper Jams 7-207-21 Removing Paper Jams7-22 Grasp the knobs on both sides of the back inner covers b to open them7-23 z Try to avoid bending the transparent film bTroubleshooting 7-247 Attach the front upper cover and the back upper cover 7-25 Performing Print Test1 Press the Power button to switch theprinter on 7-26 The Utility Menu opens on the operation panel5 When you are finished, press the Online button to switch the Online 7-27The printer is ready to print Head Cleaning Procedure Cleaning the PrintheadTypes of Printhead Cleaning T Head Cleaning A7-29 Cleaning the Printhead7-30 4 Press or to select the head cleaning method, then press7-31 Aligning the PrintheadAligning the Printhead The Setup Menu opens 7-32The printhead alignment pattern prints 7-33 8 Press or to select “Adj. Setting A” then press7-34 Correcting Banding1 Press the Power button to switchtheprinter on The Setup Menu opens in the display 7-35The banding correction print pattern prints Lines conspicuous 7-36Lines inconspicuous 7-37 Adjusting the Amount of Line FeedAdjusting the Amount of Line Feed The LF setting pattern prints 7-38The Setup Menu opens A d j . P r i n t h e a d7-39 8 Press or to display “ Adj. Setting ” then pressAdjusting the Amount of Line Feed for Each Media 7-40P a p e r A d j u s t 7-41Adjusting the Amount of Line Feed for Each Media A d j u s t7-42 8 Press or to display “ Adj. Setting ” then press8 Other Important Information Paper Feed Units OptionsUniversal Cassettes 13x22 inch Cassette UCW-20 Universal Cassette UCW-22Options Uninstalling the Software Deleting Old USB/IEEE 1394 Printer DriversFollow the instructions on the screen to restart the computer Uninstall beginsUninstalling the Software This completes the deletion of the old USB or IEEE 1394 driversT Windows Uninstalling the Printer DriverT Macintosh Uninstalling GARO Status Monitor Uninstalling the LPR PortOther Important Information Interface SpecificationsPrint Capacity Replaceable Ink TanksWeight including paper cassettes 8-10Dimensions Standard Main UnitIndex 8-11High Gloss Photo Film 8-12types media set menu8-13 print side8-14 Windows print procedure