Graphic Color Printer
Copyright 2003 Canon Inc. all rights reserved
Trademarks
Notations About Text
Conventions
Abbreviations
Legal Notice
T Location
Safety Warnings and Precautions
T Power Supply
T Cleaning the Printer
T In an Emergency
T Pacemakers
T Printer location
T Moving the Printer
T Printhead and Ink Tanks
T Power Supply
T Cleaning the Printer
T General Caution
Contents
Chapter 1 Before Using the Printer
Chapter 2 Print Media You Can Use
Chapter 3 Printing from Windows
Chapter 5 Using the Operation Panel
Chapter 6 Maintenance
Chapter 7 Troubleshooting
viii
Chapter 8 Other Important Information
Error Messages Removing Paper Jams Performing Print Test
Cleaning the Printhead
Uninstalling the Software
Page
1 Before Using the Printer
Printer Part Names
Printer
T Front View
a Back upper cover
a Connector cover
g Tray
h Output tray extension
i Cassette cover
e Power connector
d Parallel port
T Under the Back Upper Cover
a Printhead lock lever
T Under the Right Cover
a Y ink tank cover b M ink tank cover c PM ink tank cover
d C ink tank cover e PC ink tank cover f Bk ink tank cover
g Y ink tank h M ink tank i PM ink tank j C ink tank k PC ink tank
d Paper feed unit connector
g Guide pins
Paper Feed Unit option
a Paper feed unit
Switching the Printer On and Off
Switching the Printer On
Switching the Printer Off
1 Check the display to make sure that a print job is not in progress
Setting the Printer Online and Offline
Setting the Printer Online
Setting the Printer Offline
1-10
Follow the procedure below to set the printer offline
When the Online lamp off, the printer is offline
2 Print Media You Can Use
Print Media That Can Be Used
Types of Print Media
T Plain Paper
T Coated Paper
T Matte Photo Paper
T Professional Photo Paper
T High Gloss Photo Film
T Transparencies OHP Film
T Quick Dry Transparencies
T Proofing Paper
Paper Sizes
W2200
Paper Size
13x22 in
Maximum Stack Size
Printing Area
Handling Print Media
Loading Paper Cassettes
Loading the Paper Cassette
2 Remove the cassette cover
2-10
2-11
8 Install the cassette cover
9 Set the paper cassette in the printer
Push the paper cassette completely into the printer
2-12
z You must set the slide lever to the center position to enable paper feed from the cassette
Here is a summary of the print media settings
Selecting the Print Media Size and Type
2-13
2-14
The printer is set offline
2 Press the Set Media button
The Set Media menu opens
2-15
z If the optional cassette is not installed
2-16
8 When you are finished, press the Online button to light the Online
7 Press or to display the media type loaded and press
lamp
1 From the computer, select Manual for Media Source
Loading the Tray
2-17
2-18
2 Remove the front upper cover
2-19
4 Slide the lever to the left
44 45
47 A3+/13x19
2-20
6 Move the slide lever until it lightly touches the media
The print job starts
2-21
8 Press the Online button
2-22
z When you feed the media from the cassettes, make sure that the slide lever is always as close as possible to the center position within its range
3 Printing from Windows
This chapter describes the basic procedure for printing from Windows
Print Procedure
Printing
Canceling a Print Job
Viewing Online Help
Opening Online Help
4 Printing from a Macintosh
Printing
Selecting the Printer
T Mac OS 8.6/9.x
This completes the selection of the printer
Printing
2 Open the Utilities folder and open Print Center
T Mac OS
1 Select the Finder then select Applications from the Go menu
If the name of the printer is in the list, go to Step
Print Procedure
1 In the software application, select Print from the File menu
T Mac OS 8.6/9.x
Canceling a Background Print Job
Canceling a Print Job
4 Select Resume Printing from the File menu
The printer re-enters print mode and is ready for operation
The print job is deleted
T Mac OS
The queue list for the printer is displayed
4-10
The print job in progress is canceled
4-11
z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print job
Canceling a Foreground Print Job
4-12
4-13
Viewing Help
Opening Help
4-14
Printing from a Macintosh
5 UsingPanel the Operation
What’s On the Operation Panel?
Reading the Display
T Standby
T Print Job Processing
T Current Selection
T Error Message Display
T Menu Display
Using the Operation Panel Buttons
a Setup button
c Cancel Job/Utility button
b Set Media button
f Online button
d Reset/Enter button
e Power button
Reading Operation Panel Lamps
g Ink Replace button
a Online lamp
b Message lamp
T Setup Menu
Function Menus
Types of Menus
Printer Function Priorities
T Setup Menu Flow T Utility Menu Flow
Menu Flow Summaries
Set Media
T Set Media Menu Flow
1 Displayed when this option is installed
How to Perform Menu Settings
Setting the Printer Online and Offline
5-10
T Online
5-11
The Media Set Menu opens
Menu Settings Summary Tables
Setup Menu
5-12
Available Settings
5-13
Available Settings
Allows selections to set up the TCP
printhead is cleaned when the printer
Utility Menu
5-14
Available Settings
Menu Item
Media Set Menu
5-15
Available Settings
Menu Item
5-16
Using the Operation Panel
6 Maintenance
Replacing Ink Tanks
When to Replace an Ink Tank
T When the “Ink Check” Message is Displayed
Handling Ink Tank Precautions
T When the “Replace Tank” Message Is Displayed
3 Open the right cover
Replacing an Ink Tank
2 Press the Ink Replace button
z Always hold the ink tank by the grips c on both sides of the tank
6 Remove the new ink tank from its package
z Place the removed ink tank in a plastic bag and seal the bag
7 With the ink supply ports facing down and the label facing in the direction as shown below, insert the ink tank into the holder
Press down on the right cover until you hear it click and lock
10 When you are finished replacing ink tanks, close the right cover
9 If you need to replace another ink tank, follow Step 4 to Step
Executing Print Job
Caution About Using Refilled Ink Tanks for This Printer
Switching Off Ink Level Detection
Cleaning the Printer
2 Disconnect the power cord from the power source
Maintenance
6-10
4 Plug the power cord into the power source
6-11
Handing Printhead Precautions
Replacing the Printhead
1 Press the Power button to set the printer on
How to Replace the Printhead
6-12
6-13
3 Press the Cancel Job/Utility button
M e n u
H e a d
6-14
Open the ink tank covers and remove all the ink tanks
Close all the ink tank covers, then close the right cover
z About 3 minutes is required for the ink to drain from the printhead
6-15
After removing the cover, the display reads “Rep. P.Head OK”
9 Pull the printhead lock lever out and lower it completely
10 Raise the printhead lock cover completely
6-16
Remove the old printhead
6-17
17 Open the right cover
6-18
16 Re-attach the back upper cover
6-19
18 Push up the lever of the ink tank to replace then open the cover
6-20
Follows Step 18 to Step 20 to install the other ink tanks
After all ink tanks have been installed, close the right cover
Press down gently on the right cover until you hear it click and lock
7 Troubleshooting
This chapter describes how to solve problems with the printer
Having a problem?
Æ P.7-3
Æ P.7-16
Æ P.7-20
Printer not switched on
Printer not Operating Correctly
Cannot Print
Printer is on but not online
System does not recognize the printer
Cannot install Windows printer driver
Cannot Install Macintosh Driver
Solution Follow the procedure below to install the driver
No error message displayed
Printing Does Not Start
Error message is displayed
The media does not feed
Error message is displayed
Printing Halts During Print Job
Blank paper ejected from the printer
Print Job Results Abnormal
Poor Print Quality
Printing is faint
Ink smeared
White or Dark Streaks Visible
7-10
Edges smeared with ink
Print Results Do Not Match Print Job Content
7-11
Broken lines visible
Random, bizarre characters are printing
Colors Wrong
7-12
Only one color is printing
Wrong colors are printing
Other Problems
The printer does not print correctly, even after a printhead cleaning
7-13
Ink consumption exceedingly high
7-14
Do not remove the ink tank
1 Insert and slide the thin pin into the groove of the right cover
2 Open the right cover
7-15
Push up the lever of the ink tank to replace then open the cover
Holding the ink tank by the grips on both sides, remove the ink tank
z Place the removed ink tank in a plastic bag and seal the bag
Error Messages
GARO Error nnnn
7-16
Replace x Tank
Ext. I/F Error
7-17
x Ink Check
Ink level ?
Service Call
Install P.head Press Online Key
7-18
Rep. Waste Ink
7-19
No MediaManual
Media Jam
Load Media
Removing Paper Jams
7-20
7-21
Removing Paper Jams
7-22
Grasp the knobs on both sides of the back inner covers b to open them
7-23
z Try to avoid bending the transparent film b
7 Attach the front upper cover and the back upper cover
7-24
Troubleshooting
1 Press the Power button to switch theprinter on
Performing Print Test
7-25
7-26
The Utility Menu opens on the operation panel
The printer is ready to print
7-27
5 When you are finished, press the Online button to switch the Online
Cleaning the Printhead
Types of Printhead Cleaning
Head Cleaning Procedure
T Head Cleaning A
7-29
Cleaning the Printhead
7-30
4 Press or to select the head cleaning method, then press
Aligning the Printhead
Aligning the Printhead
7-31
The printhead alignment pattern prints
7-32
The Setup Menu opens
7-33
8 Press or to select “Adj. Setting A” then press
1 Press the Power button to switchtheprinter on
Correcting Banding
7-34
The banding correction print pattern prints
7-35
The Setup Menu opens in the display
Lines inconspicuous
7-36
Lines conspicuous
Adjusting the Amount of Line Feed
Adjusting the Amount of Line Feed
7-37
7-38
The Setup Menu opens
The LF setting pattern prints
A d j . P r i n t h e a d
7-39
8 Press or to display “ Adj. Setting ” then press
Adjusting the Amount of Line Feed for Each Media
7-40
7-41
Adjusting the Amount of Line Feed for Each Media
P a p e r A d j u s t
A d j u s t
7-42
8 Press or to display “ Adj. Setting ” then press
8 Other Important Information
Universal Cassettes
Options
Paper Feed Units
Options
Universal Cassette UCW-22
13x22 inch Cassette UCW-20
Uninstalling the Software
Deleting Old USB/IEEE 1394 Printer Drivers
Uninstall begins
Uninstalling the Software
Follow the instructions on the screen to restart the computer
This completes the deletion of the old USB or IEEE 1394 drivers
T Macintosh
Uninstalling the Printer Driver
T Windows
Uninstalling GARO Status Monitor
Uninstalling the LPR Port
Other Important Information
Specifications
Print Capacity
Interface
Replaceable Ink Tanks
8-10
Dimensions Standard
Weight including paper cassettes
Main Unit
Index
8-11
8-12
types
High Gloss Photo Film
media set menu
8-13
print side
8-14
Windows print procedure