Graphic Color Printer
Trademarks
Copyright 2003 Canon Inc. all rights reserved
Conventions
Notations About Text
Legal Notice
Abbreviations
Safety Warnings and Precautions
T Power Supply
T Location
T Printer location
T Cleaning the Printer
T In an Emergency
T Pacemakers
T Cleaning the Printer
T Moving the Printer
T Printhead and Ink Tanks
T Power Supply
T General Caution
Chapter 3 Printing from Windows
Contents
Chapter 1 Before Using the Printer
Chapter 2 Print Media You Can Use
viii
Chapter 5 Using the Operation Panel
Chapter 6 Maintenance
Chapter 7 Troubleshooting
Uninstalling the Software
Chapter 8 Other Important Information
Error Messages Removing Paper Jams Performing Print Test
Cleaning the Printhead
Page
1 Before Using the Printer
a Back upper cover
Printer Part Names
Printer
T Front View
i Cassette cover
a Connector cover
g Tray
h Output tray extension
a Printhead lock lever
e Power connector
d Parallel port
T Under the Back Upper Cover
g Y ink tank h M ink tank i PM ink tank j C ink tank k PC ink tank
T Under the Right Cover
a Y ink tank cover b M ink tank cover c PM ink tank cover
d C ink tank cover e PC ink tank cover f Bk ink tank cover
a Paper feed unit
d Paper feed unit connector
g Guide pins
Paper Feed Unit option
Switching the Printer On
Switching the Printer On and Off
1 Check the display to make sure that a print job is not in progress
Switching the Printer Off
Setting the Printer Online
Setting the Printer Online and Offline
When the Online lamp off, the printer is offline
Setting the Printer Offline
1-10
Follow the procedure below to set the printer offline
2 Print Media You Can Use
T Coated Paper
Print Media That Can Be Used
Types of Print Media
T Plain Paper
T Transparencies OHP Film
T Matte Photo Paper
T Professional Photo Paper
T High Gloss Photo Film
T Proofing Paper
T Quick Dry Transparencies
13x22 in
Paper Sizes
W2200
Paper Size
Maximum Stack Size
Handling Print Media
Printing Area
Loading the Paper Cassette
Loading Paper Cassettes
2 Remove the cassette cover
2-10
Push the paper cassette completely into the printer
2-11
8 Install the cassette cover
9 Set the paper cassette in the printer
z You must set the slide lever to the center position to enable paper feed from the cassette
2-12
Selecting the Print Media Size and Type
2-13
Here is a summary of the print media settings
The Set Media menu opens
2-14
The printer is set offline
2 Press the Set Media button
z If the optional cassette is not installed
2-15
lamp
2-16
8 When you are finished, press the Online button to light the Online
7 Press or to display the media type loaded and press
Loading the Tray
2-17
1 From the computer, select Manual for Media Source
2 Remove the front upper cover
2-18
47 A3+/13x19
2-19
4 Slide the lever to the left
44 45
6 Move the slide lever until it lightly touches the media
2-20
2-21
8 Press the Online button
The print job starts
z When you feed the media from the cassettes, make sure that the slide lever is always as close as possible to the center position within its range
2-22
This chapter describes the basic procedure for printing from Windows
3 Printing from Windows
Printing
Print Procedure
Canceling a Print Job
Opening Online Help
Viewing Online Help
4 Printing from a Macintosh
Selecting the Printer
T Mac OS 8.6/9.x
Printing
Printing
This completes the selection of the printer
T Mac OS
1 Select the Finder then select Applications from the Go menu
2 Open the Utilities folder and open Print Center
If the name of the printer is in the list, go to Step
1 In the software application, select Print from the File menu
Print Procedure
Canceling a Background Print Job
Canceling a Print Job
T Mac OS 8.6/9.x
The printer re-enters print mode and is ready for operation
The print job is deleted
4 Select Resume Printing from the File menu
T Mac OS
4-10
The print job in progress is canceled
The queue list for the printer is displayed
z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print job
4-11
4-12
Canceling a Foreground Print Job
Viewing Help
Opening Help
4-13
Printing from a Macintosh
4-14
5 UsingPanel the Operation
T Print Job Processing
What’s On the Operation Panel?
Reading the Display
T Standby
T Error Message Display
T Menu Display
T Current Selection
b Set Media button
Using the Operation Panel Buttons
a Setup button
c Cancel Job/Utility button
d Reset/Enter button
e Power button
f Online button
b Message lamp
Reading Operation Panel Lamps
g Ink Replace button
a Online lamp
Printer Function Priorities
T Setup Menu
Function Menus
Types of Menus
Menu Flow Summaries
T Setup Menu Flow T Utility Menu Flow
T Set Media Menu Flow
1 Displayed when this option is installed
Set Media
T Online
How to Perform Menu Settings
Setting the Printer Online and Offline
5-10
The Media Set Menu opens
5-11
Available Settings
Menu Settings Summary Tables
Setup Menu
5-12
printhead is cleaned when the printer
5-13
Available Settings
Allows selections to set up the TCP
Menu Item
Utility Menu
5-14
Available Settings
Menu Item
Media Set Menu
5-15
Available Settings
Using the Operation Panel
5-16
6 Maintenance
When to Replace an Ink Tank
T When the “Ink Check” Message is Displayed
Replacing Ink Tanks
T When the “Replace Tank” Message Is Displayed
Handling Ink Tank Precautions
Replacing an Ink Tank
2 Press the Ink Replace button
3 Open the right cover
6 Remove the new ink tank from its package
z Place the removed ink tank in a plastic bag and seal the bag
z Always hold the ink tank by the grips c on both sides of the tank
7 With the ink supply ports facing down and the label facing in the direction as shown below, insert the ink tank into the holder
10 When you are finished replacing ink tanks, close the right cover
9 If you need to replace another ink tank, follow Step 4 to Step
Press down on the right cover until you hear it click and lock
Caution About Using Refilled Ink Tanks for This Printer
Switching Off Ink Level Detection
Executing Print Job
2 Disconnect the power cord from the power source
Cleaning the Printer
6-10
4 Plug the power cord into the power source
Maintenance
Handing Printhead Precautions
Replacing the Printhead
6-11
How to Replace the Printhead
6-12
1 Press the Power button to set the printer on
H e a d
6-13
3 Press the Cancel Job/Utility button
M e n u
z About 3 minutes is required for the ink to drain from the printhead
6-14
Open the ink tank covers and remove all the ink tanks
Close all the ink tank covers, then close the right cover
10 Raise the printhead lock cover completely
6-15
After removing the cover, the display reads “Rep. P.Head OK”
9 Pull the printhead lock lever out and lower it completely
Remove the old printhead
6-16
6-17
6-18
16 Re-attach the back upper cover
17 Open the right cover
18 Push up the lever of the ink tank to replace then open the cover
6-19
Press down gently on the right cover until you hear it click and lock
6-20
Follows Step 18 to Step 20 to install the other ink tanks
After all ink tanks have been installed, close the right cover
This chapter describes how to solve problems with the printer
7 Troubleshooting
Æ P.7-20
Having a problem?
Æ P.7-3
Æ P.7-16
Printer is on but not online
Printer not switched on
Printer not Operating Correctly
Cannot Print
Cannot install Windows printer driver
Cannot Install Macintosh Driver
System does not recognize the printer
Solution Follow the procedure below to install the driver
Printing Does Not Start
No error message displayed
The media does not feed
Error message is displayed
Printing Halts During Print Job
Blank paper ejected from the printer
Error message is displayed
Ink smeared
Print Job Results Abnormal
Poor Print Quality
Printing is faint
7-10
Edges smeared with ink
White or Dark Streaks Visible
Random, bizarre characters are printing
Print Results Do Not Match Print Job Content
7-11
Broken lines visible
Wrong colors are printing
Colors Wrong
7-12
Only one color is printing
Ink consumption exceedingly high
Other Problems
The printer does not print correctly, even after a printhead cleaning
7-13
2 Open the right cover
7-14
Do not remove the ink tank
1 Insert and slide the thin pin into the groove of the right cover
z Place the removed ink tank in a plastic bag and seal the bag
7-15
Push up the lever of the ink tank to replace then open the cover
Holding the ink tank by the grips on both sides, remove the ink tank
Replace x Tank
Error Messages
GARO Error nnnn
7-16
Ink level ?
Ext. I/F Error
7-17
x Ink Check
Rep. Waste Ink
Service Call
Install P.head Press Online Key
7-18
Load Media
7-19
No MediaManual
Media Jam
7-20
Removing Paper Jams
Removing Paper Jams
7-21
Grasp the knobs on both sides of the back inner covers b to open them
7-22
z Try to avoid bending the transparent film b
7-23
7-24
Troubleshooting
7 Attach the front upper cover and the back upper cover
Performing Print Test
7-25
1 Press the Power button to switch theprinter on
The Utility Menu opens on the operation panel
7-26
7-27
5 When you are finished, press the Online button to switch the Online
The printer is ready to print
T Head Cleaning A
Cleaning the Printhead
Types of Printhead Cleaning
Head Cleaning Procedure
Cleaning the Printhead
7-29
4 Press or to select the head cleaning method, then press
7-30
Aligning the Printhead
7-31
Aligning the Printhead
7-32
The Setup Menu opens
The printhead alignment pattern prints
8 Press or to select “Adj. Setting A” then press
7-33
Correcting Banding
7-34
1 Press the Power button to switchtheprinter on
7-35
The Setup Menu opens in the display
The banding correction print pattern prints
7-36
Lines conspicuous
Lines inconspicuous
Adjusting the Amount of Line Feed
7-37
Adjusting the Amount of Line Feed
A d j . P r i n t h e a d
7-38
The Setup Menu opens
The LF setting pattern prints
8 Press or to display “ Adj. Setting ” then press
7-39
7-40
Adjusting the Amount of Line Feed for Each Media
A d j u s t
7-41
Adjusting the Amount of Line Feed for Each Media
P a p e r A d j u s t
8 Press or to display “ Adj. Setting ” then press
7-42
8 Other Important Information
Options
Paper Feed Units
Universal Cassettes
Universal Cassette UCW-22
13x22 inch Cassette UCW-20
Options
Deleting Old USB/IEEE 1394 Printer Drivers
Uninstalling the Software
This completes the deletion of the old USB or IEEE 1394 drivers
Uninstall begins
Uninstalling the Software
Follow the instructions on the screen to restart the computer
Uninstalling the Printer Driver
T Windows
T Macintosh
Uninstalling the LPR Port
Uninstalling GARO Status Monitor
Other Important Information
Replaceable Ink Tanks
Specifications
Print Capacity
Interface
Main Unit
8-10
Dimensions Standard
Weight including paper cassettes
8-11
Index
media set menu
8-12
types
High Gloss Photo Film
print side
8-13
Windows print procedure
8-14