Graphic Color Printer
Trademarks
Copyright 2003 Canon Inc. all rights reserved
Conventions
Notations About Text
Legal Notice
Abbreviations
T Location
Safety Warnings and Precautions
T Power Supply
T In an Emergency
T Cleaning the Printer
T Pacemakers
T Printer location
T Printhead and Ink Tanks
T Moving the Printer
T Power Supply
T Cleaning the Printer
T General Caution
Chapter 1 Before Using the Printer
Contents
Chapter 2 Print Media You Can Use
Chapter 3 Printing from Windows
Chapter 6 Maintenance
Chapter 5 Using the Operation Panel
Chapter 7 Troubleshooting
viii
Error Messages Removing Paper Jams Performing Print Test
Chapter 8 Other Important Information
Cleaning the Printhead
Uninstalling the Software
Page
1 Before Using the Printer
Printer
Printer Part Names
T Front View
a Back upper cover
g Tray
a Connector cover
h Output tray extension
i Cassette cover
d Parallel port
e Power connector
T Under the Back Upper Cover
a Printhead lock lever
a Y ink tank cover b M ink tank cover c PM ink tank cover
T Under the Right Cover
d C ink tank cover e PC ink tank cover f Bk ink tank cover
g Y ink tank h M ink tank i PM ink tank j C ink tank k PC ink tank
g Guide pins
d Paper feed unit connector
Paper Feed Unit option
a Paper feed unit
Switching the Printer On
Switching the Printer On and Off
1 Check the display to make sure that a print job is not in progress
Switching the Printer Off
Setting the Printer Online
Setting the Printer Online and Offline
1-10
Setting the Printer Offline
Follow the procedure below to set the printer offline
When the Online lamp off, the printer is offline
2 Print Media You Can Use
Types of Print Media
Print Media That Can Be Used
T Plain Paper
T Coated Paper
T Professional Photo Paper
T Matte Photo Paper
T High Gloss Photo Film
T Transparencies OHP Film
T Proofing Paper
T Quick Dry Transparencies
W2200
Paper Sizes
Paper Size
13x22 in
Maximum Stack Size
Handling Print Media
Printing Area
Loading the Paper Cassette
Loading Paper Cassettes
2 Remove the cassette cover
2-10
8 Install the cassette cover
2-11
9 Set the paper cassette in the printer
Push the paper cassette completely into the printer
z You must set the slide lever to the center position to enable paper feed from the cassette
2-12
Here is a summary of the print media settings
Selecting the Print Media Size and Type
2-13
The printer is set offline
2-14
2 Press the Set Media button
The Set Media menu opens
z If the optional cassette is not installed
2-15
8 When you are finished, press the Online button to light the Online
2-16
7 Press or to display the media type loaded and press
lamp
1 From the computer, select Manual for Media Source
Loading the Tray
2-17
2 Remove the front upper cover
2-18
4 Slide the lever to the left
2-19
44 45
47 A3+/13x19
6 Move the slide lever until it lightly touches the media
2-20
The print job starts
2-21
8 Press the Online button
z When you feed the media from the cassettes, make sure that the slide lever is always as close as possible to the center position within its range
2-22
This chapter describes the basic procedure for printing from Windows
3 Printing from Windows
Printing
Print Procedure
Canceling a Print Job
Opening Online Help
Viewing Online Help
4 Printing from a Macintosh
Printing
Selecting the Printer
T Mac OS 8.6/9.x
Printing
This completes the selection of the printer
2 Open the Utilities folder and open Print Center
T Mac OS
1 Select the Finder then select Applications from the Go menu
If the name of the printer is in the list, go to Step
1 In the software application, select Print from the File menu
Print Procedure
T Mac OS 8.6/9.x
Canceling a Background Print Job
Canceling a Print Job
4 Select Resume Printing from the File menu
The printer re-enters print mode and is ready for operation
The print job is deleted
T Mac OS
The queue list for the printer is displayed
4-10
The print job in progress is canceled
z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print job
4-11
4-12
Canceling a Foreground Print Job
4-13
Viewing Help
Opening Help
Printing from a Macintosh
4-14
5 UsingPanel the Operation
Reading the Display
What’s On the Operation Panel?
T Standby
T Print Job Processing
T Current Selection
T Error Message Display
T Menu Display
a Setup button
Using the Operation Panel Buttons
c Cancel Job/Utility button
b Set Media button
f Online button
d Reset/Enter button
e Power button
g Ink Replace button
Reading Operation Panel Lamps
a Online lamp
b Message lamp
Function Menus
T Setup Menu
Types of Menus
Printer Function Priorities
Menu Flow Summaries
T Setup Menu Flow T Utility Menu Flow
Set Media
T Set Media Menu Flow
1 Displayed when this option is installed
Setting the Printer Online and Offline
How to Perform Menu Settings
5-10
T Online
The Media Set Menu opens
5-11
Setup Menu
Menu Settings Summary Tables
5-12
Available Settings
Available Settings
5-13
Allows selections to set up the TCP
printhead is cleaned when the printer
5-14
Utility Menu
Available Settings
Menu Item
5-15
Media Set Menu
Available Settings
Menu Item
Using the Operation Panel
5-16
6 Maintenance
Replacing Ink Tanks
When to Replace an Ink Tank
T When the “Ink Check” Message is Displayed
T When the “Replace Tank” Message Is Displayed
Handling Ink Tank Precautions
3 Open the right cover
Replacing an Ink Tank
2 Press the Ink Replace button
z Always hold the ink tank by the grips c on both sides of the tank
6 Remove the new ink tank from its package
z Place the removed ink tank in a plastic bag and seal the bag
7 With the ink supply ports facing down and the label facing in the direction as shown below, insert the ink tank into the holder
Press down on the right cover until you hear it click and lock
10 When you are finished replacing ink tanks, close the right cover
9 If you need to replace another ink tank, follow Step 4 to Step
Executing Print Job
Caution About Using Refilled Ink Tanks for This Printer
Switching Off Ink Level Detection
2 Disconnect the power cord from the power source
Cleaning the Printer
Maintenance
6-10
4 Plug the power cord into the power source
6-11
Handing Printhead Precautions
Replacing the Printhead
1 Press the Power button to set the printer on
How to Replace the Printhead
6-12
3 Press the Cancel Job/Utility button
6-13
M e n u
H e a d
Open the ink tank covers and remove all the ink tanks
6-14
Close all the ink tank covers, then close the right cover
z About 3 minutes is required for the ink to drain from the printhead
After removing the cover, the display reads “Rep. P.Head OK”
6-15
9 Pull the printhead lock lever out and lower it completely
10 Raise the printhead lock cover completely
Remove the old printhead
6-16
6-17
17 Open the right cover
6-18
16 Re-attach the back upper cover
18 Push up the lever of the ink tank to replace then open the cover
6-19
Follows Step 18 to Step 20 to install the other ink tanks
6-20
After all ink tanks have been installed, close the right cover
Press down gently on the right cover until you hear it click and lock
This chapter describes how to solve problems with the printer
7 Troubleshooting
Æ P.7-3
Having a problem?
Æ P.7-16
Æ P.7-20
Printer not Operating Correctly
Printer not switched on
Cannot Print
Printer is on but not online
System does not recognize the printer
Cannot install Windows printer driver
Cannot Install Macintosh Driver
Solution Follow the procedure below to install the driver
Printing Does Not Start
No error message displayed
The media does not feed
Error message is displayed
Error message is displayed
Printing Halts During Print Job
Blank paper ejected from the printer
Poor Print Quality
Print Job Results Abnormal
Printing is faint
Ink smeared
White or Dark Streaks Visible
7-10
Edges smeared with ink
7-11
Print Results Do Not Match Print Job Content
Broken lines visible
Random, bizarre characters are printing
7-12
Colors Wrong
Only one color is printing
Wrong colors are printing
The printer does not print correctly, even after a printhead cleaning
Other Problems
7-13
Ink consumption exceedingly high
Do not remove the ink tank
7-14
1 Insert and slide the thin pin into the groove of the right cover
2 Open the right cover
Push up the lever of the ink tank to replace then open the cover
7-15
Holding the ink tank by the grips on both sides, remove the ink tank
z Place the removed ink tank in a plastic bag and seal the bag
GARO Error nnnn
Error Messages
7-16
Replace x Tank
7-17
Ext. I/F Error
x Ink Check
Ink level ?
Install P.head Press Online Key
Service Call
7-18
Rep. Waste Ink
No MediaManual
7-19
Media Jam
Load Media
7-20
Removing Paper Jams
Removing Paper Jams
7-21
Grasp the knobs on both sides of the back inner covers b to open them
7-22
z Try to avoid bending the transparent film b
7-23
7 Attach the front upper cover and the back upper cover
7-24
Troubleshooting
1 Press the Power button to switch theprinter on
Performing Print Test
7-25
The Utility Menu opens on the operation panel
7-26
The printer is ready to print
7-27
5 When you are finished, press the Online button to switch the Online
Types of Printhead Cleaning
Cleaning the Printhead
Head Cleaning Procedure
T Head Cleaning A
Cleaning the Printhead
7-29
4 Press or to select the head cleaning method, then press
7-30
Aligning the Printhead
Aligning the Printhead
7-31
The printhead alignment pattern prints
7-32
The Setup Menu opens
8 Press or to select “Adj. Setting A” then press
7-33
1 Press the Power button to switchtheprinter on
Correcting Banding
7-34
The banding correction print pattern prints
7-35
The Setup Menu opens in the display
Lines inconspicuous
7-36
Lines conspicuous
Adjusting the Amount of Line Feed
Adjusting the Amount of Line Feed
7-37
The Setup Menu opens
7-38
The LF setting pattern prints
A d j . P r i n t h e a d
8 Press or to display “ Adj. Setting ” then press
7-39
7-40
Adjusting the Amount of Line Feed for Each Media
Adjusting the Amount of Line Feed for Each Media
7-41
P a p e r A d j u s t
A d j u s t
8 Press or to display “ Adj. Setting ” then press
7-42
8 Other Important Information
Universal Cassettes
Options
Paper Feed Units
Options
Universal Cassette UCW-22
13x22 inch Cassette UCW-20
Deleting Old USB/IEEE 1394 Printer Drivers
Uninstalling the Software
Uninstalling the Software
Uninstall begins
Follow the instructions on the screen to restart the computer
This completes the deletion of the old USB or IEEE 1394 drivers
T Macintosh
Uninstalling the Printer Driver
T Windows
Uninstalling the LPR Port
Uninstalling GARO Status Monitor
Other Important Information
Print Capacity
Specifications
Interface
Replaceable Ink Tanks
Dimensions Standard
8-10
Weight including paper cassettes
Main Unit
8-11
Index
types
8-12
High Gloss Photo Film
media set menu
print side
8-13
Windows print procedure
8-14