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Canon W2200 manual 7-24, Attach the front upper cover and the back upper cover, Troubleshooting

Models: W2200

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7 Attach the front upper cover and the back upper cover.

8 Load paper in the paper cassettes and insert the paper cassettes in the printer.

7-24

Troubleshooting

Page 122

Image 122

Canon W2200 manual 7-24, Attach the front upper cover and the back upper cover, Troubleshooting

Contents

Graphic Color Printer Copyright 2003 Canon Inc. all rights reserved TrademarksNotations About Text ConventionsAbbreviations Legal NoticeT Location Safety Warnings and PrecautionsT Power Supply T Pacemakers T Cleaning the PrinterT In an Emergency T Printer locationT Power Supply T Moving the PrinterT Printhead and Ink Tanks T Cleaning the PrinterT General Caution Chapter 2 Print Media You Can Use ContentsChapter 1 Before Using the Printer Chapter 3 Printing from WindowsChapter 7 Troubleshooting Chapter 5 Using the Operation PanelChapter 6 Maintenance viiiCleaning the Printhead Chapter 8 Other Important InformationError Messages Removing Paper Jams Performing Print Test Uninstalling the SoftwarePage 1 Before Using the Printer T Front View Printer Part NamesPrinter a Back upper coverh Output tray extension a Connector coverg Tray i Cassette coverT Under the Back Upper Cover e Power connectord Parallel port a Printhead lock leverd C ink tank cover e PC ink tank cover f Bk ink tank cover T Under the Right Covera Y ink tank cover b M ink tank cover c PM ink tank cover g Y ink tank h M ink tank i PM ink tank j C ink tank k PC ink tankPaper Feed Unit option d Paper feed unit connectorg Guide pins a Paper feed unitSwitching the Printer On and Off Switching the Printer OnSwitching the Printer Off 1 Check the display to make sure that a print job is not in progressSetting the Printer Online and Offline Setting the Printer OnlineFollow the procedure below to set the printer offline Setting the Printer Offline1-10 When the Online lamp off, the printer is offline2 Print Media You Can Use T Plain Paper Print Media That Can Be UsedTypes of Print Media T Coated PaperT High Gloss Photo Film T Matte Photo PaperT Professional Photo Paper T Transparencies OHP FilmT Quick Dry Transparencies T Proofing PaperPaper Size Paper SizesW2200 13x22 inMaximum Stack Size Printing Area Handling Print MediaLoading Paper Cassettes Loading the Paper Cassette2 Remove the cassette cover 2-10 9 Set the paper cassette in the printer 2-118 Install the cassette cover Push the paper cassette completely into the printer2-12 z You must set the slide lever to the center position to enable paper feed from the cassetteHere is a summary of the print media settings Selecting the Print Media Size and Type2-13 2 Press the Set Media button 2-14The printer is set offline The Set Media menu opens2-15 z If the optional cassette is not installed7 Press or to display the media type loaded and press 2-168 When you are finished, press the Online button to light the Online lamp1 From the computer, select Manual for Media Source Loading the Tray2-17 2-18 2 Remove the front upper cover44 45 2-194 Slide the lever to the left 47 A3+/13x192-20 6 Move the slide lever until it lightly touches the mediaThe print job starts 2-218 Press the Online button 2-22 z When you feed the media from the cassettes, make sure that the slide lever is always as close as possible to the center position within its range3 Printing from Windows This chapter describes the basic procedure for printing from WindowsPrint Procedure PrintingCanceling a Print Job Viewing Online Help Opening Online Help4 Printing from a Macintosh Printing Selecting the PrinterT Mac OS 8.6/9.x This completes the selection of the printer Printing2 Open the Utilities folder and open Print Center T Mac OS1 Select the Finder then select Applications from the Go menu If the name of the printer is in the list, go to Step Print Procedure 1 In the software application, select Print from the File menuT Mac OS 8.6/9.x Canceling a Background Print JobCanceling a Print Job 4 Select Resume Printing from the File menu The printer re-enters print mode and is ready for operationThe print job is deleted T Mac OS The queue list for the printer is displayed 4-10The print job in progress is canceled 4-11 z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings. Select the print job to cancel, then click the Print Cancel button to cancel the print jobCanceling a Foreground Print Job 4-124-13 Viewing HelpOpening Help 4-14 Printing from a Macintosh5 UsingPanel the Operation T Standby What’s On the Operation Panel?Reading the Display T Print Job ProcessingT Current Selection T Error Message DisplayT Menu Display c Cancel Job/Utility button Using the Operation Panel Buttonsa Setup button b Set Media buttonf Online button d Reset/Enter buttone Power button a Online lamp Reading Operation Panel Lampsg Ink Replace button b Message lampTypes of Menus T Setup MenuFunction Menus Printer Function PrioritiesT Setup Menu Flow T Utility Menu Flow Menu Flow SummariesSet Media T Set Media Menu Flow1 Displayed when this option is installed 5-10 How to Perform Menu SettingsSetting the Printer Online and Offline T Online5-11 The Media Set Menu opens5-12 Menu Settings Summary TablesSetup Menu Available SettingsAllows selections to set up the TCP 5-13Available Settings printhead is cleaned when the printerAvailable Settings Utility Menu5-14 Menu ItemAvailable Settings Media Set Menu5-15 Menu Item5-16 Using the Operation Panel6 Maintenance Replacing Ink Tanks When to Replace an Ink TankT When the “Ink Check” Message is Displayed Handling Ink Tank Precautions T When the “Replace Tank” Message Is Displayed3 Open the right cover Replacing an Ink Tank2 Press the Ink Replace button z Always hold the ink tank by the grips c on both sides of the tank 6 Remove the new ink tank from its packagez Place the removed ink tank in a plastic bag and seal the bag 7 With the ink supply ports facing down and the label facing in the direction as shown below, insert the ink tank into the holder Press down on the right cover until you hear it click and lock 10 When you are finished replacing ink tanks, close the right cover9 If you need to replace another ink tank, follow Step 4 to Step Executing Print Job Caution About Using Refilled Ink Tanks for This PrinterSwitching Off Ink Level Detection Cleaning the Printer 2 Disconnect the power cord from the power sourceMaintenance 6-104 Plug the power cord into the power source 6-11 Handing Printhead PrecautionsReplacing the Printhead 1 Press the Power button to set the printer on How to Replace the Printhead6-12 M e n u 6-133 Press the Cancel Job/Utility button H e a dClose all the ink tank covers, then close the right cover 6-14Open the ink tank covers and remove all the ink tanks z About 3 minutes is required for the ink to drain from the printhead9 Pull the printhead lock lever out and lower it completely 6-15After removing the cover, the display reads “Rep. P.Head OK” 10 Raise the printhead lock cover completely6-16 Remove the old printhead6-17 17 Open the right cover 6-1816 Re-attach the back upper cover 6-19 18 Push up the lever of the ink tank to replace then open the coverAfter all ink tanks have been installed, close the right cover 6-20Follows Step 18 to Step 20 to install the other ink tanks Press down gently on the right cover until you hear it click and lock7 Troubleshooting This chapter describes how to solve problems with the printerÆ P.7-16 Having a problem?Æ P.7-3 Æ P.7-20Cannot Print Printer not switched onPrinter not Operating Correctly Printer is on but not onlineSystem does not recognize the printer Cannot install Windows printer driverCannot Install Macintosh Driver Solution Follow the procedure below to install the driver No error message displayed Printing Does Not StartError message is displayed The media does not feedError message is displayed Printing Halts During Print JobBlank paper ejected from the printer Printing is faint Print Job Results AbnormalPoor Print Quality Ink smearedWhite or Dark Streaks Visible 7-10Edges smeared with ink Broken lines visible Print Results Do Not Match Print Job Content7-11 Random, bizarre characters are printingOnly one color is printing Colors Wrong7-12 Wrong colors are printing7-13 Other ProblemsThe printer does not print correctly, even after a printhead cleaning Ink consumption exceedingly high1 Insert and slide the thin pin into the groove of the right cover 7-14Do not remove the ink tank 2 Open the right coverHolding the ink tank by the grips on both sides, remove the ink tank 7-15Push up the lever of the ink tank to replace then open the cover z Place the removed ink tank in a plastic bag and seal the bag7-16 Error MessagesGARO Error nnnn Replace x Tankx Ink Check Ext. I/F Error7-17 Ink level ?7-18 Service CallInstall P.head Press Online Key Rep. Waste InkMedia Jam 7-19No MediaManual Load MediaRemoving Paper Jams 7-207-21 Removing Paper Jams7-22 Grasp the knobs on both sides of the back inner covers b to open them7-23 z Try to avoid bending the transparent film b7 Attach the front upper cover and the back upper cover 7-24Troubleshooting 1 Press the Power button to switch theprinter on Performing Print Test7-25 7-26 The Utility Menu opens on the operation panelThe printer is ready to print 7-275 When you are finished, press the Online button to switch the Online Head Cleaning Procedure Cleaning the PrintheadTypes of Printhead Cleaning T Head Cleaning A7-29 Cleaning the Printhead7-30 4 Press or to select the head cleaning method, then pressAligning the Printhead Aligning the Printhead7-31 The printhead alignment pattern prints 7-32The Setup Menu opens 7-33 8 Press or to select “Adj. Setting A” then press1 Press the Power button to switchtheprinter on Correcting Banding7-34 The banding correction print pattern prints 7-35The Setup Menu opens in the display Lines inconspicuous 7-36Lines conspicuous Adjusting the Amount of Line Feed Adjusting the Amount of Line Feed7-37 The LF setting pattern prints 7-38The Setup Menu opens A d j . P r i n t h e a d7-39 8 Press or to display “ Adj. Setting ” then pressAdjusting the Amount of Line Feed for Each Media 7-40P a p e r A d j u s t 7-41Adjusting the Amount of Line Feed for Each Media A d j u s t7-42 8 Press or to display “ Adj. Setting ” then press8 Other Important Information Universal Cassettes OptionsPaper Feed Units Options Universal Cassette UCW-2213x22 inch Cassette UCW-20 Uninstalling the Software Deleting Old USB/IEEE 1394 Printer DriversFollow the instructions on the screen to restart the computer Uninstall beginsUninstalling the Software This completes the deletion of the old USB or IEEE 1394 driversT Macintosh Uninstalling the Printer DriverT Windows Uninstalling GARO Status Monitor Uninstalling the LPR PortOther Important Information Interface SpecificationsPrint Capacity Replaceable Ink TanksWeight including paper cassettes 8-10Dimensions Standard Main UnitIndex 8-11High Gloss Photo Film 8-12types media set menu8-13 print side8-14 Windows print procedure