PROBLEM | PROBABLE CAUSE | REMEDY | PAGE |
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4. The walls of the freezing | a. Broken beater pins. | a. Repair or replace the | |
cylinder are scored. |
| beater assembly. |
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| b. The gear unit is out of | b. Contact service | |
| alignment. | technician. |
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| c. The beater assembly is | c. Repair or replace the | |
| bent. | beater assembly. |
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| d. The front bearing is | d. Replace or install the front | 13 |
| missing. | bearing. |
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5. Unable to remove the | a. There is lubrication on the | a. Do not lubricate the | 10 |
drive shaft. | square end of the drive | square end. Contact |
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| shaft. | service technician for |
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| removal. |
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| b. The corners of the drive | b. Replace the drive shaft | |
| shaft and/or drive coupling | and/or drive coupling. |
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| are bent. |
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6. There is excessive mix | a. There is improper or | a. Use an approved food | 10 |
leakage in the rear drip | inadequate lubrication on | grade lubricant (example: |
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pan. | the drive shaft | Taylor Lube) and follow |
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| seal. | the lubrication procedures. |
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| b. Bad or missing | b. Replace every 3 months. | 10 / 25 |
| seal on drive shaft. |
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| c. The rear shell bearing is | c. Contact service technician | |
| worn. | for replacement. |
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7. There is no freezer | a. The unit is unplugged. | a. Plug cord in wall | |
operation with the unit in |
| receptacle. |
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the “AUTO” position. |
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| b. The beater motor has | b. Place the power switch in | |
| tripped. | the “OFF” position. Allow |
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| the motor to cool and then |
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| resume normal operation. |
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| Contact service technician |
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| if the problem continues. |
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| c. The circuit breaker is | c. Reset the circuit breaker | |
| tripped or the fuse is | or replace the blown fuse. |
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| blown. |
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8. The unit is not freezing | a. The torque rotor bound, | a. Free the torque rotor. | |
product when in the | leaving the torque arm in |
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“AUTO” position. | the “COLD” position. |
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| Therefore, the compressor |
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| will not run. (Far Right) |
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| b. The torque arm is bent. | b. Replace the torque arm. | 13 |
| c. The condensers are dirty. | c. Clean the condensers | 20 |
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| regularly. |
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Models 340, 341, 342 | 23 | Troubleshooting Guide |
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