Troubleshooting

Problem

 

Possible Causes

 

Possible Solutions

Pump runs, but

 

Disconnect power cords immediately

 

Disconnect power cords immediately

will not deliver

 

to prevent damage from running dry.

 

to prevent damage from running dry.

any water.

1.

Pump “airlock”.

1.

Drill a 3/16 IN. diameter air bleed hole

 

 

 

Impeller trapped in an air bubble.

 

through the Discharge Pipe just

 

 

 

 

above the Lower Base.

 

2.

Shut off valve closed (if installed).

2.

Open valve.

 

3.

Filter clogged.

3.

Clean out dirt and debris from filter.

 

4.

Impeller clogged.

4.

Remove Volute. Clean out dirt and debris

 

 

 

 

from Impeller. Then replace Volute.

 

5.

Discharge Pipe frozen or blocked.

5.

Thaw pipe and/or remove debris.

 

6.

Optional check valve stuck or

6.

Examine and correct check valve.

 

 

installed backwards.

 

 

Pump won’t

1. Check power connections and circuits/fuses.

1.

Consult with an electrician.

start or run.

2.

Water level too low.

2.

Allow water level to rise above the

 

 

 

 

 

Float Switch Operation ON Height

 

 

 

 

or move Pump to a lower location.

 

3.

Filter clogged.

3.

Clean out dirt and debris from filter.

 

4.

Impeller clogged.

4.

Remove Volute. Clean out dirt and debris

 

 

 

 

from Impeller. Then replace Volute.

 

5.

Motor damaged or worn out.

5.

Pump must be replaced.

Excessive noise

1.

Debris in impeller.

1.

Remove filter, if equipped.

or vibration.

 

 

 

Clean impeller. Then replace filter.

 

2.

Discharge pipe restricted.

2.

Clean pump and discharge pipe.

 

 

 

 

Straighten flexible hose.

 

3.

Worn bearings.

3.

Pump must be replaced.

Pump starts

1. Water temperature too high.

1.

Do not exceed 77° F (25°C).

and stops too

2.

Back flow of water from discharge pipe.

2.

Install or inspect optional check valve.

frequently.

3.

Extension cord used.

3.

Eliminate use of extension cord.

 

 

 

 

 

Have licensed electrician install

 

 

 

 

GFCI‑protected outlet near pump if needed.

Pump does

 

DISCONNECT POWER CORDS FIRST

 

DISCONNECT POWER CORDS FIRST

not shut off

 

TO PREVENT SERIOUS INJURY.

 

TO PREVENT SERIOUS INJURY.

automatically.

1.

Pump Cord not connected through

1.

Plug Pump Cord into back of

 

 

 

Float Switch Cord plug.

 

Float Switch Cord plug.

 

2.

Float Switch stuck.

2.

Check for free movement of Float Switch.

 

 

 

 

Clear debris away from beneath Float Switch.

 

3.

Check valve not installed

3.

Make sure check valve is properly

 

 

properly or functioning.

 

installed and in working order.

 

4.

Defective Float Switch.

4.

Unplug Pump from its electrical outlet.

 

 

 

 

Do not use until qualified technician

 

 

 

 

checks Pump for proper operation.

Follow all safety precautions whenever diagnosing or servicing the tool.

Disconnect power supply before service.

Page 6

For technical questions, please call 1-800-444-3353.

Sump Pump manual

Page 8
Image 8
Harbor Freight Tools 68476 specifications Troubleshooting, Disconnect power cords immediately