Troubleshooting Guide
TROUBLESHOOTING GUIDE
SYMPTOM | POSSIBLE CAUSE |
| SOLUTION |
|
|
|
|
Unit does not turn on | • Main Power Switch | turned Off | • Press in Main Power Switch |
| • No AC power |
| • Check AC power plug and make certain any switched |
|
|
| outlet is turned on |
|
|
|
|
Disc does not play | • Disc loaded improperly |
| • Load disc |
|
|
| and place it in its proper position. |
| • Incorrect disc type |
| • Check to see that disc is CD, |
|
|
| DVD+R, |
|
|
| |
| • Invalid Region Code |
| • Use Region 2 disc only |
| • Rating is above parental preset | • Enter password to override or change rating settings, | |
|
|
| see page 18 |
|
|
| |
No picture | • Intermittent connections | • Check all video connections | |
| • Wrong Input |
| • Check input selection of TV or receiver. |
|
|
| |
No sound | • Intermittent connections | • Check all audio connections | |
| • Incorrect digital audio selection | • Check digital audio settings | |
| • DVD disc is in fast or slow mode | • There is no audio playback on DVD discs during fast or slow modes | |
| • Surround receiver not compatible | • Use analog audio outputs. | |
| with 96 kHz PCM audio |
| |
|
|
|
|
Picture is distorted or jumps during | • |
| • It is a normal artifact of DVD playback for pictures |
fast forward or reverse play |
|
| to jump or show some distortion during rapid play |
|
|
| |
Some remote buttons do not operate | • Function not permitted at this time | • With most DVDs some functions are not permitted at certain | |
during DVD play, Prohibited symbol ” | ” |
| times (e.g. Track Skip) or not at all (e.g. direct Audio track |
appears (see below) |
|
| selection). |
|
|
| |
The OSD menu is in a foreign language | • Incorrect Display language | • Change Display language selection, see page 19 | |
|
|
|
|
” ” Symbol Appears | • Requested function not available at |
| this time |
•Certain functions may be disabled by the DVD itself during passages of a disc
Picture is displayed in the wrong Aspect Ratio
• Incorrect match of aspect ratio settings | • Change Aspect Ratio settings, see page 17 |
to disc |
|
• Unit is not connected to TV with a Scart | • To make TVs turn automatically to 16:9 mode they must |
connector. | be conneted to the player via Scart. |
Remote control inoperative | • Weak batteries | • Change both batteries |
| • Sensor is blocked | • Clear path to sensor or use remote sensor |
|
|
|
Disc will not copy to VCR | • Macrovision protection | • Many DVDs are encoded with Macrovision |
|
| to prevent copying to VCR |
|
|
|
