Troubleshooting

 

 

P35i Fireplace Insert

 

 

 

 

9

 

With proper installation, operation, and maintenance, your appliance will provide years of

 

trouble-free service. If you do experience a problem, this troubleshooting guide will assist a

Troubleshooting

qualified service person in proper diagnosis and repair. This guide is intended for qualified

service technician use only.

 

 

 

 

Error Message

Possible Cause

Corrective Action

 

3-Blinks; Poor ESP signal.

Broken probe, wire or connection.

Check connection / Replace Probe

 

 

 

 

 

Exhaust temperature has gone out of range

Clean exhaust- possible soot or creosote

 

multiple times.

 

accumulation near probe.

 

 

 

 

4-Blinks; Poor Room Sensor

Broken sensor, wire or connection.

Check connection / Replace sensor

signal.

 

 

 

 

 

No fuel in hopper

 

Load fuel

 

Door, hopper lid, or ash pan open

Close all doors and check seals

5-Blinks; Failed ignition

Poor draft / weak combustion blower

Perform draft test, clean exhaust, replace blower if

 

 

 

necessary.

 

Fuel feed restriction

 

Check operation in "Test" mode. Clear obstruction

 

Blocked airflow / Igniter failure

Open burn pot cleanout to access igniter- clean.

 

 

 

Check igniter, replace if necessary

 

No fuel in hopper

 

Load fuel

 

Door, hopper lid, or ash pan open

Close all doors and check seals

6-Blinks; Poor combustion

Poor draft / weak combustion blower

Perform draft test, clean exhaust, replace blower if

 

 

 

 

necessary.

 

Fuel feed restriction

 

Check operation in "Test" mode. Clear obstruction

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

 

No fuel in hopper

 

Load fuel

 

Door, hopper lid, or ash pan open

Close all doors and check seals

Low volume or no fuel feed

Poor draft / weak combustion blower

Perform draft test, clean exhaust, replace blower if

 

 

 

 

necessary.

 

Fuel feed restriction

 

Check operation in "Test" mode. Clear obstruction

 

Failed feed motor

 

Replace motor if necessary

 

 

 

 

 

Fire isn't hot enough for blower operation

Increase temperature setting

 

MANUAL / STOVE TEMP

When operating in manual ignite / stove temp mode,

No Distribution Blower

 

 

the blower will not run below a #3 setting on the

 

 

 

temperature dial. Increase temperature setting.

 

Failed motor or connections- "Test" mode

Check connections / Replace blower

 

 

 

 

 

 

Feed rate too low

 

Set feed adjuster at #4 or higher

 

Room sensor location different than ther-

Room sensor reports the room air temperature to

Low heat output, or room tem-

mometer location

 

the circuit board. Move sensor location or adjust set

perature doesn't match ther-

 

 

point accordingly

mometer or other readings

Excessive ash buildup on heat exchanger

Clean exhaust, firebox, and heat exchanger thor-

 

 

or in the exhaust

 

oughly.

 

 

 

 

 

 

 

 

 

 

28 Pellets or Corn/Pellet Mixture Only

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Harman Stove Company P35I owner manual Troubleshooting, Error Message, Possible Cause, Corrective Action, Symptom