15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assem-

 

 

bly are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or any

 

 

other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

Heat & Glo • 6000GL-IPI-R, 6000GL-IPI-S2102-900 Rev. O • 12/08

57

Page 57
Image 57
Hearth and Home Technologies 6000GL-IPILP-S, 6000GL-IPILP-R, 6000GL-IPI-S Troubleshooting, Intellifire Ignition System

6000GL-IPILP-S, 6000GL-IPI-R, 6000GL-IPILP-R, 6000GL-IPI-S specifications

Hearth and Home Technologies has consistently set the benchmark for innovation and efficiency in the realm of gas fireplaces. Among their notable offerings, the models 6000GL-IPI-S, 6000GL-IPILP-R, 6000GL-IPI-R, and 6000GL-IPILP-S stand out for their superior design and advanced technologies. These models cater to diverse homeowner needs, combining aesthetic appeal with functionality.

A defining feature of the 6000GL series is the advanced IntelliFire™ Ignition System. This patented technology ensures a safe and efficient startup and operation, minimizing energy consumption while maximizing user convenience. With this system, users can enjoy a worry-free experience, as the ignition system is designed to only operate when needed.

Another significant characteristic of these models is their customizable options. Homeowners can choose linear and modern designs, along with various media options, including glass and stone, to create a personalized look that complements their space. The ability to customize not only enhances the beauty of the fireplaces but also allows for harmonious integration into various interior designs.

The 6000GL-IPI-S and 6000GL-IPILP-S models focus on direct vent technology, allowing for safe venting of exhaust gases without compromising indoor air quality. This is particularly beneficial in modern homes with tight construction. The models require minimal clearance, making them ideal for both new constructions and remodels.

For those who wish to enjoy a more traditional style, the 6000GL-IPI-R and 6000GL-IPILP-R models present a refined aesthetic, boasting classic fireplace elements that enhance any living space. These options engage viewers with a captivating flame pattern, producing realistic flickering flames that create an inviting atmosphere.

Moreover, Hearth and Home Technologies have incorporated energy-efficient features in these models. The fans operate quietly and efficiently, distributing heat more evenly throughout the room, thus ensuring a comfortable environment without the usual noise disturbances associated with traditional heating methods.

In summary, the Hearth and Home Technologies 6000GL-IPI-S, 6000GL-IPILP-R, 6000GL-IPI-R, and 6000GL-IPILP-S models exemplify the perfect blend of cutting-edge technology and timeless beauty. With customizable aesthetics, advanced ignition systems, direct vent capabilities, and energy-efficient performance, these fireplaces not only enhance home ambiance but also provide reliable heating solutions. Whether it's a modern or traditional setting, these models are sure to impress homeowners while delivering quality and comfort.