12 Troubleshooting
With proper installation, operation and maintenance your gas appliance will provide years of
TROUBLESHOOTING GUIDE
Issues & Notes | Possible Causes | Solution | ||
1. | Blue fl ames | 1. | Cold start | This is normal operation and the fl ames will begin to yellow as the burners and |
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| logs heat. |
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| 2. | Glowing embers not installed | Ensure rockwool is placed per the installation instructions. |
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2. Odor from the appli- | 1. | New appliance | The appliance may release an odor for the fi rst several hours of operation from | |
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| paint curing and manufacturing oils burning off. This is normal and will dissipate |
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| with time. |
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3. | Appliance does not | 1. | No power to appliance | Check breaker and disconnects to the appliance. |
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| 2. | No power to HRV200PLUS | Check breaker to HRV200PLUS and ensure ventilator is plugged in with the door | |
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| closed. |
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| 3. | No signal from the appliance to the | Check the wall control ON/OFF switch. Check any accessory switches con- |
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| HRV200PLUS; i.e., 12V DC not pres- | nected to REM terminals. Replace as needed. |
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| ent at “H1” terminal |
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| 4. | No signal from the HRV200PLUS to | Check HRV200PLUS circuit board for jumper between 12V and R2 terminals. |
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| the appliance; i.e., 12V DC not present | Install as needed. |
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| at “R1” terminal |
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| 5. | Control wiring between appliance and | Check wiring for correct connections and continuity. |
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| HRV200PLUS incorrect |
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| 6. | Appliance circuit board wired incor- | Check appliance wiring per wiring diagram. |
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| rectly |
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| 7. | Inadequate draft | Check HRV200PLUS fi lters - clean as needed. |
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| Check HRV200PLUS exhaust termination - repair, clean or replace as needed. |
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| Check appliance exhaust venting and connections. Ensure venting is not kinked |
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| or crushed. Ensure all connections are properly installed and secured. |
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| Check HRV200PLUS blower motor. Ensure motor is operating on high speed. |
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| Check HRV200PLUS blower wheels. Ensure blower wheels are clean - service |
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| as necessary per HRV200PLUS manual. |
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| Check HRV200PLUS heat exchanger core. Clean and service as necessary per |
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| HRV200PLUS manual. |
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| Check any dampers installed in the appliance exhaust or HRV200PLUS exhaust |
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| venting. Ensure dampers are properly set. |
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| 8. | Pressure switch hose cracked or dis- | Check hose connecting fl ow sensor tube to pressure switch connector. Ensure |
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| connected. | no cracks or kinks exist. Replace as needed. |
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| 9. | Pressure switch bad | Install a |
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| manometer or magnahelic gauge. If pressure reads 0.15 in. w.c. or greater and |
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| the pressure switch electrical contacts remain open, replace pressure switch. |
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| 10. | Appliance circuit board bad | Check appliance circuit board per the schematic shown in Figure 8.3. Replace |
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| as necessary. |
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| 11. | Flow sensor plugged | Attach a hose to the fl ow sensor tube and attempt to blow through the sensor. |
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| If the sensor is plugged, apply suffi cient pressure to clear the sensor. Always |
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| assess the cause for fl ow sensor plugging. |
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CAUTION
If sooting occurs in the appliance or if combustible material is burned, the pressure switch ports could close and prevent the appliance from operating. Refer to HRV200PLUS manual.
28 | Hearth & Home Technologies • 6100PLUS • |
