Troubleshooting

The following guide is for reference purposes only. Contact a customer service representative to preserve the limited warranty terms.

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

 

 

 

All Interfaces

 

 

No LEDs, beep

No power is being

Check transformer, outlet and

power strip. Make sure the

supplied to the

or motor spin.

cable is plugged into the

scanner.

 

scanner.

 

 

 

 

 

 

No power is being

Some host systems cannot

 

supply enough current to power

No LEDs, beep.

supplied to the

7600 series scanner. Use the

 

scanner from host.

power supply included with the

 

 

scanner.

 

 

 

 

 

Contact a customer service

3 beeps on

Non-volatile RAM

representative, if the unit will not

power up.

failure.

hold the programmed

 

 

configuration.

 

 

 

 

 

 

Continuous

 

Contact a customer service

razz tone on

RAM or ROM failure.

representative, if the unit will not

power up.

 

function.

 

 

 

Razz tone and

 

Contact a customer service

amber LED flash

VLD failure.

representative.

at power up.

 

 

 

 

 

 

Razz tone and

 

Contact a customer service

both LEDs flash

Scanner motor failure.

representative.

at power up.

 

 

 

 

 

 

Multiple scans

 

 

upon

Same symbol timeout

Adjust same symbol timeout for

presentation of

set too short.

a longer time.

code.

 

 

 

 

 

The unit powers

Beeper disabled

Enable beeper

up, but does

No volume is selected

Select volume

not beep.

No tone is selected.

Select tone.

 

 

 

 

 

 

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