| SYMPTOMS | POSSIBLE CAUSE(S) | SOLUTION |
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| The bar code may | Check if it is a check |
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| have been printed | digit/character/or border |
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| incorrectly. | problem. |
| Scanner beeps |
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| The scanner is not |
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| at some bar |
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| codes and NOT | configured correctly | Check if check digits are set |
| for others of the | for this type of bar | properly. |
| same bar code | code. |
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| symbology. |
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| The minimum symbol |
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| length setting does not | Check if the correct minimum |
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| work with the bar | symbol length is set. |
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| code. |
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| Keyboard Wedge Only |
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| The unit scans |
| Make sure the scanner is |
| the bar code | Configuration is not | |
| configured for the appropriate | ||
| but there is no | correct. | |
| mode. | ||
| data. |
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| Make sure that the proper PC |
| The unit scans | Configuration is not | type AT, PS2 or XT is selected. |
| Verify correct country code and | ||
| but the data is | ||
| correct. | data formatting are selected. | |
| not correct. | ||
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| Adjust intercharacter delay | |
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| SYMPTOM. |
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| The unit is |
| Increase the interscan code |
| Configuration is not | delay setting. Adjust whether the | |
| transmitting | F0 break is transmitted. It may | |
| correct. | ||
| each character. | be necessary to try this in both | |
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| settings. |
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| Alpha characters | Computer is in Caps | Enable Caps Lock detect setting |
| of the scanner to detect whether | ||
| show as lower | Lock mode. | the PC is operating in Caps |
| case. | ||
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| Lock. | |
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34 |
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