QuietCare_OM_Rev2.qxd 10/25/06 2:11 PM Page 11

Troubleshooting

Q: I hear the fan turning, but I don’t see any mist. Is my humidifier operating properly?

A:Dry air is pulled through the system and a fan disperses invisible, moisture balanced air. There is no “mist” emitted. When operating normally you will feel only cool air coming from the unit. Monitor the water level in your Tank/ Base. If you notice a decrease in the Water Tank over 24 hours then the unit is operating normally.

Q:My unit has been running for several hours. I hear the fan spinning, but I do not notice the water level in the tank decreasing.

A:First, check the filter to ensure it is wet. If the pad appears dry, remove it from the Base and gently rinse under cool water. Reposition wet filter in the Base. You may also want to note the current moisture level in your home. If the humidity level is over 60% the unit will not put out much moisture as your air is already saturated.

Q:The humidifier is not running (the fan is not even spinning), but all (or some) of the lights are on. (Model HCM-630)

A:If the Desired Humidity light is ON: The Advanced Mist™ Humidistat knob may be set too low. Moving

the knob clockwise to the end should restart the unit.

Q: The Advanced Mist™ Humidistat knob was set according to the manual, but the humidifier never seems to turn back on. Is something wrong? (Model HCM-630)

A:The Humidistat knob may be set too low. Moving the Humidistat knob to the end clockwise should restart the unit.

Q:The Advanced Mist™ Humidistat knob was set according to the manual, but the humidifier never seems to turn off. Is something wrong? (Model HCM-630)

A:The Humidistat knob may be set too high. Reset the Advanced Mist™ Humidistat knob following the instructions under FEATURES.

Q: My filter has turned light brown and rust colored. Do I need a new filter?

A:Probably not. Since your filter has been made with Protec™ antimicrobial the change in color indicates only a mineral deposit. Soak filter in a sink full of cool water to help break up deposits. The discoloration may remain but will not affect the humidifier’s performance.

Q: My humidifier doesn’t appear to be as clean as when I first purchased and/or I’m smelling an unpleasant odor. What should I do?

A:You probably need to replace your Protec™ Cleaning Cartridge. This cartridge helps your humidifier stay cleaner, longer and helps freshen the mist. If you have been using your humidifier regularly for over 30 days replace the Protec™ cartridge and follow the cleaning instructions.

11

Page 10 Page 12
Page 11
Image 11
Honeywell HCM-630 Series, HCM-635 Series owner manual Troubleshooting, Knob clockwise to the end should restart the unit
Page 10 Page 12

HCM-635 Series, HCM-630 Series specifications

Honeywell HCM-635 and HCM-630 Series humidifiers are notable additions to the lineup of Honeywell's innovative indoor climate management solutions. Designed to enhance air quality and comfort, these series of humidifiers offer a perfect blend of advanced technology, functionality, and user-friendly features.

The HCM-635 model stands out with its quiet operation, making it suitable for bedrooms and living spaces. This evaporative humidifier has a 3-gallon tank that can run for a full 24 hours on a single fill, ensuring continuous moisture release without frequent refills. The HCM-630 Series, while slightly less robust in tank capacity, maintains similar performance characteristics, focusing on energy efficiency and user convenience.

Both models employ a wick filter that absorbs water and allows it to evaporate into the surrounding air. This natural process not only humidifies the air but also prevents the growth of bacteria and mold, making it a healthier choice for households. The filters are easy to replace and can be purchased separately, ensuring that users maintain optimal humidification levels without hassle.

The HCM-635 and HCM-630 Series also come equipped with adjustable humidity settings, allowing users to customize their humidity levels based on personal preferences and room conditions. This feature is essential for maintaining a comfortable indoor environment, especially during dry winter months.

Additionally, both models incorporate advanced safety features, including an automatic shut-off mechanism that activates when the water tank is empty. This not only prevents damage to the unit but also provides peace of mind to users.

The compact design of these humidifiers ensures they fit seamlessly into any room layout, and their simple controls make them easy to operate for users of all ages. They also feature a built-in handle for effortless portability, allowing users to move the unit between rooms as needed.

In summary, the Honeywell HCM-635 and HCM-630 Series humidifiers are designed to provide effective humidity control while ensuring ease of use and maintenance. Their combination of advanced technology, energy efficiency, and user-friendly features makes them exceptional choices for anyone seeking to improve their indoor air quality and overall comfort.
Top Page Image Contents