Log

Note: If a level higher than Error is selected, the status should be cleared frequently by the administrator.

In addition to the three view levels the administrator can select that all status information be logged or turn off all status information logging completely. The system default is ‘None’; however to reduce registry use, the administrator may want to select ‘None’ after verifying the configuration. Tap the Clear button to clear the status information from the registry.

•None

•Error

•Processing

•Extended

•All

Save As

When the 'Save As'… button is selected, a standard 'Save As' dialog screen is displayed. Specify the path and filename. If the filename exists, the user is prompted whether the file should be overwritten. If the file does not exist, it is created.

See Also: Error Messages

AppLock HelpThe mobile device won’t switch from Administration mode to end-user mode.

If the configuration is valid for one application but not the other, the switch to end-user mode fails. AppLock stays in Administration mode and is stopped until the Administrator password is entered.

The hotkey sequence needed is not allowed. What does this mean?

When the Administrator is selecting a hotkey sequence to use when switching user modes, they are not allowed to enter key combinations that are reserved by installed software applications. ONLY RFTerm key combinations are currently validated.

When RFTerm is installed on the mobile device and an RFTerm restricted key sequence is specified as a hotkey sequence by the Administrator, the following error message is displayed in a message box:

Selected hotkey is not allowed. Please reenter.

When RFTerm is not installed on the mobile device, the RFTerm keys are not restricted from use.

Can’t locate the password that has been set by the administrator?

Contact Technical Assistance.

AppLock Error Messages

Any messages whose first word is an ‘ing’ word is output prior to the action described in the message. For example, “Switching to admin-hotkey press” is logged after the administrator has pressed the hotkey but prior to starting the switch process.

For all operations that can result in an error, an Error level message is displayed when a failure occurs. These messages contain the word “failure”. These messages have a partner Extended level message that is logged which contains the word “OK” if the action completed successfully rather than with an error.

4-54