Troubleshooting

If you encounter problems with your QuadCharger device, refer to chart below for possible solutions. If problems persist, please contact Honeywell Technical Support.

ProblemIssue

 

 

The Status LED does not come on when I

Check the power connections; make sure the Power cable is

insert a battery pack.

inserted into the Power supply connector and the battery pack

 

is properly seated.

 

 

The Status LED lights red during charging.

Try to charge the battery in one of the other charging slots. If

 

the red Status LED comes on again, then the problem is

 

associated with the battery pack. If the red status stays with the

 

charging slot, the problem is associated with the charging

 

circuitry.

 

 

The Status LED lights red and stays on

An error occurred during the self-diagnostic test for that

without a battery in the charging slot.

particular charging pocket. Call Honeywell Product Service and

 

request an RMA.

 

For additional warranty and return information, see Customer

 

Support on page 16-1.

 

 

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