Honeywell MS2421, MS2422, MS2431 manual 52

Symptom	Possible Cause(s)	Solution
All Interfaces
	The print quality of the
Scanner beeps at	bar code is suspect.	The type of printer and/or the printer settings could be
some bar codes and	Check the character	the problem.
NOT for others of the
	length lock.	Check the print mode or change the printer settings.
same bar code
symbology.		For example change to econo mode or high speed.
	The aspect ratio of the
	bar code is out of
	tolerance.
	The unit is trying to	UPC/EAN and Code 128 are enabled by default.
	scan a particular
		Verify that the type of bar code being read has been
	symbology that is not
		selected.
	enabled.
The unit powers up	The unit has been
	configured for a
but does not scan		Verify that the bar code that is being scanned falls into
	character length lock or
and/or beep.		the criteria.
	a minimum length and
	the bar code being	Typical of Non-UPC/EAN codes. The scanner defaults
	scanned does not
		to a minimum of 4 character bar code.
	satisfy the configured
	criteria.
	The bar code may	Check if it is a check digit, character or border
	have been printed
		problem.
The unit beeps at	incorrectly.
	The scanner is not
some bar codes but
	configured correctly for	Check if check digits are set properly.
NOT for others of the
	this type of bar code.
same bar code
symbology.	The minimum symbol
	length setting does not	Check if the correct minimum symbol length is set.
	work with the bar code.
RS232 Only
	The com port at the
	host is not working or is
The unit powers up	not configured
	properly.
OK and scans OK		Check to make sure that the baud rate and parity of
	The cable is not
but does not		the scanner and the communication port match and
	connected to the
communicate		the program is looking for RS232 data.
	proper com port.
properly to the host.
	The com port is not
	operating properly.

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