Symptom

Possible Cause(s)

Solution

RS232 Only

 

 

The host is

The scanner and host may

Check that the scanner and the host are configured

receiving data

not be configured for the

but the data does

for the same interface.

same interface.

not look correct.

 

 

 

Characters are

The intercharacter delay

Add some intercharacter delay to the transmitted

needs to be added to the

output by using the MetroSelect Configuration Guide

being dropped.

transmitted output.

(PN 00-02407x).

 

 

 

 

Aux Port Operation With Any Interface

 

 

 

 

The secondary

 

Refer to the user’s guide provided with the

scanner is not

 

 

secondary scanner.

functioning.

 

 

 

 

The secondary scanner cable

Ensure that the secondary scanner is connected to

 

may not be connected to the

The secondary

the MS242x com port marked “Aux” port.

proper port on the scanner.

 

scanner powers

 

 

 

* The scanner must be configured to enable the

up but data is not

 

relayed to the

The auxiliary com port may

auxiliary port.

host.

not be operating properly.

The auxiliary input port’s data format must match the

 

 

 

 

main output format of the secondary scanner.

 

 

 

* Refer to the MS2xxx Stratos Series Configuration Addendum (PN 00-02034x) under Scanner Configuration Bar Codes: Auxiliary Port, Quick Start for a Secondary Honeywell Scanner.

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