Hoover C1415 warranty Lubrication, Service, Servicing of double-insulated appliances

Lubrication

The motor is equipped with bearings which contain sufficient lubrication for the life of the motor. The addition of lubricant could cause damage. Do not

add lubricant to motor bearings.

The agitator is equipped with two ball bearings that should be lubricated periodically by a Hoover Factory Service Center or an Authorized Hoover Warranty Service Dealer (Depot).

Service

To obtain approved HOOVER service and genuine HOOVER parts, locate

the nearest Hoover Factory Service Cen- ter or Authorized Hoover

Warranty Service Dealer (Depot) by:

•checking the Yellow Pages under “Vacuum Cleaners - Household”

OR

•Call 1-800-944-9200 for an automated referral of authorized service outlet locations

(U.S. only).

OR

•Visit us on-line at hoover.com to find the nearest service outlet (follow the service center link).

Please do not send your cleaner to Hoover, Inc. in Glenwillow for service, this will only result in delay.

If further assistance is needed, Call 1-

800-263-6376 to speak with a represen- tative in our Consumer Response Center Mon-Fri 8AM-7PM EST.

In Canada, contact Hoover Canada, Carson Building, 100 Carson Street, Eto- bicoke, Ontario M8W 3R9, Phone:

1-800-263-6376 Mon-Fri 8AM-7PM EST.

Always identify your cleaner by the com- plete model number when requesting infor- mation or ordering parts. (The model num- ber appears on the bottom of the cleaner.)

Servicing of double-insulated appliances

This vacuum cleaner is double insu- lated. In a double-insulated appliance, two systems of insulation are provided instead of grounding. No grounding means is provided on a double-insu- lated appliance, nor should a means for grounding be added. Servicing a double-insulated appliance requires extreme care and knowledge of the system, and should be done only by qualified service personnel. Replace- ment parts must be identical to those parts being replaced. A double-insulated appliance is marked with the words “DOUBLE INSULATION” or “DOUBLE- INSULATED”. The symbolmay also be marked on the appliance.

If you have a problem

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below.

Problem: Cleaner won’t run

Possible cause

Possible solution

•Not firmly plugged in

•Plug unit in firmly

•No voltage in wall plug

•Check fuse or breaker

•Blown fuse/tripped breaker

•Replace fuse/reset breaker

Problem: Cleaner won’t pick up

Possible cause

Possible solution

•Broken or worn belt

•Replace belt

•Agitator brush roll worn

•Replace brush roll

•Dirt cup full

•Empty dirt cup

•Cloth bag dirty

•Push sides of bag in and pull out. Empty dirt cup