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Troubleshooting
What might be the cause of...
Defects you can remedy yourself
Before calling GIAS Service for technical advice please run through the following checklist. A charge will be made if the machine is found to be working or has been installed incorrectly or used incorrectly. If the problem persists after completing the recommended checks, please call the GIAS Service (tel: 08705 400 600), they may be able to assist you over the telephone.
Drying time is too long/clothes are not dry enough…
●Have you selected the correct drying time/programme?
●Were the clothes too wet? Were the clothes thoroughly wrung or
●Does the filter need cleaning?
●Is the dryer overloaded?
●Are the inlets, outlets and base of the dryer free from obstructions?
●Has the ‘ACRYLICS/SYNTHETICS’ option been selected from a previous cycle?
●Is the water supply connected and switched ON?
The dryer does not operate…
●Is there a working electricity supply to the dryer? Check using another appliance such as a table lamp.
●Is the plug properly connected to the mains supply?
●Is there a power failure?
●Has the fuse blown?
●Is the door fully closed?
●Is the dryer switched on, both at the mains supply and at the machine?
●Has the drying time or the programme been selected?
●Has the machine been switched on again after opening the door?
●Has the dryer stopped operating because the Water Guard indicator is on (see below).
The dryer is noisy…
●Switch off the dryer and contact the GIAS service number 08705 400 600 for advice.
The Filter Care Indicator is on…
●Does the filter need cleaning?
Water Guard indicator is on…
●There is excess water in the machine, switch the machine OFF and call Gias service for assistance.
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