Something Wrong? - Troubleshooting

There is too much foam

GB in the drum during the wash cycle.

Steam is coming from the dispenser drawer.

The machine makes a noise or vibrates too much during the spin cycle.

The machine leaks:

Not all the detergent has been flushed out of the dispenser drawer.

The dispenser drawer will not close properly or is collecting water.

Check that the detergent you have used is suitable for ‘Automatic’ machines.

Refer to the detergent manufacturers recommendations to ensure that you have not used too much detergent.

If you have used the wrong type of detergent (or too much), select a Rinse programme to flush out your machine.

This is not a fault, we have designed the machine to release steam from the drawers during hot washes. It may also vent during drying.

The transit fixings were not removed correctly (see Installation ‘Remove the transit fixings’)

- Failure to remove all the parts of the transit fixings will cause the machine to vibrate excessively during spin.

Note: There are TWO transit fixings that need to be removed - two bolts, two washers, two rubber grommets and two nylon spacers.

The machine is not level (see Installation) - Adjust the feet so that the machine stands firm on the floor (ie, it does not rock) and ensure the machine is level from front to back and from side to side.

The machine is closed in, between furniture cabinets and the wall (see Installation).

Perhaps the machine was attempting to spin an unbalanced load - Try the machine again with a different wash load.

When you sort your laundry into wash groups, check all loose items, such as coins are removed from the laundry. Check the drum at the end of each cycle and remove any loose items (coins etc).

Note: ‘Super Silent’ refers to wash sound level only - there will always be some motor and drum noise during spin.

... from behind or underneath:

Check each end of both cold water inlet hoses, ensuring connections at both ends are tight and not leaking (see Installation).

Check all connections on the ‘Y’ piece connector - to ensure they are tight and not leaking (see Installation).

Depending on the installation method used (see Installation). Check that:

-the drain hose is firmly secured to the undersink ‘U’ trap, or...

-the drain hose is positioned correctly into the standpipe.

Check that your water pressure is within limits (see Technical Details Chart).

-If too high, try turning the cold water supply tap down slightly and try the

machine again (see Installation).

... from the dispenser drawer (water leaking down the front of the machine):

Check that the detergent dispenser is not blocked or obstructed.

-Remove the drawer from the machine and clean it (see Care and Maintenance).

Check the cold water supply tap is turned on sufficiently (see Installation).

Is your water pressure is within limits (see Technical Details Chart), if it is too low it may not be sufficient to flush all the detergent out of the drawer.

Check that the detergent dispenser is not blocked or obstructed.

-Remove the drawer from the machine and clean it (see Care and Maintenance).

Is your water pressure too low? (see Technical Details Chart).

Note: Are you using detergent tablets? - If yes, please check the detergent manufacturers instructions on the side of the detergent box, not all detergent tablets are suitable for use in the dispenser drawer some need to be placed into the machine drum with the wash load for them to dissolve correctly.

Check that the detergent dispenser is not blocked or obstructed.

-Remove the drawer from the machine and clean it (see Care and Maintenance).

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Hotpoint WD420, WD640, WD440, WD645 manual From behind or underneath

WD645, WD440, WD640, WD420 specifications

The Hotpoint WD420, WD640, WD440, and WD645 are an impressive range of washer-dryers designed to meet the diverse needs of modern households. Each model is characterized by its combination of efficient washing and drying capabilities, making them ideal for those who value convenience without sacrificing performance.

The Hotpoint WD420, known for its compact design, is perfect for smaller living spaces. It boasts a 6 kg washing capacity and a 5 kg drying capacity, making it sufficient for individuals or small families. Its 1200 rpm spin speed ensures efficient water extraction, reducing drying time significantly. This model features the ‘Anti-Ageing’ program, which uses lower temperature washes and spins to help protect delicate fabrics, prolonging their lifespan.

In contrast, the WD640 offers a more extensive capacity, with a 7 kg washing and a 5 kg drying capability. This model introduces advanced features such as the ‘Rapid Wash’ program, which allows users to wash small loads in just 30 minutes - ideal for those busy days when time is of the essence. It also includes a sensor drying function, which adjusts the drying time based on the moisture levels in the drum, ensuring energy efficiency and protecting clothes from overdrying.

The WD440 enhances the drying experience with its 6 kg washing and 5 kg drying capacities. A notable characteristic of this model is its ‘Cotton’ cycle, designed specifically to handle cotton fabrics like shirts and bed linens, providing optimal cleaning and drying. Additionally, the model includes a delay timer, allowing users to set the appliance to start at their convenience, a great feature for balancing busy schedules.

Finally, the WD645 epitomizes versatility, featuring a larger washing capacity of 8 kg and a drying capacity of 6 kg. It comes equipped with Smart Technology, which utilizes sensors to monitor load size and optimize wash cycles for the best performance. The model also features a special ‘Wool’ cycle, ensuring that woolen items are washed gently, thus preventing any shrinkage or damage.

Together, these Hotpoint washer-dryer models combine innovative technologies with user-friendly features such as various wash programs, energy efficiency, and compact designs. They truly cater to the needs of contemporary life, making laundry tasks simpler and more efficient, benefiting households of all sizes and lifestyles.