Clear the print carriage, Identify a defective cartridge | HP 1050

6.Restart the computer.

7.Clear the print queue

To clear the print queue

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your product to open the print queue.

c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d. If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e. Check the print queue again to make sure it is clear, and then try to print again. If the print queue is not clear, or if it is clear but jobs are still failing to print, proceed to the next solution.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Clear the print carriage

Remove any objects, such as paper, that are blocking the print carriage.

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product.

Click here to go online for more information.

Identify a defective cartridge

If both the tri-color and black cartridge lights are blinking, and the power light is on, both cartridges may still have tape on, or are missing. First make sure that the pink tape has been removed from both cartridges, and that both cartridges are installed. If both cartridge

Solve a problem

Identify a defective cartridge

39

Image 41

HP 1050 manual Clear the print carriage, Identify a defective cartridge, To clear the print queue

Contents

HP Deskjet 1050 All-in-One series Page Contents Contents How Do I? Chapter Printer parts Get to know the HP All-in-One Control panel features Behavior Status Lights Get to know the HP All-in-One To print from a software application PrintPrint documents To print a photo on photo paper Print photos Tips for print success Print envelopesTo print envelopes On Paper/Quality tab select a Plain paper type Cartridge tips Printer settings tipsPaper loading tips HP HP Deskjet 1050 J410 HP Deskjet 1050 J410 Media drop-down list, click Photo Paper, Best Quality Print using the maximum dpiTo print in Maximum dpi mode Print Recommended papers for printing Paper basicsColorLok HP Advanced Photo Paper HP Premium Presentation Paper or HP Professional Paper HP Brochure Paper or HP Superior Inkjet PaperHP Bright White Inkjet Paper HP Printing Paper Load full-size paper a. Raise the input tray Load media Slide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Sided original to 1-sided copy a. Load paper Copy and scanCopy documents or photos Scan to a computer Single page scan a. Load paper Programs HP HP Deskjet 1050 J410 HP Deskjet 1050 J410 Tips for copy and scan success Check the estimated ink levels Work with cartridgesTo check the ink levels from the Printer Software Click the Estimated Ink Level tab Choose the right cartridges Order ink suppliesLocate the cartridge number on the printer Locate the cartridge number in the Printer Software To replace the cartridges Replace the cartridges Work with cartridges Cartridge warranty information Use single-cartridge mode Work with cartridges Printer Toolbox appears. d. Click the Device Services tab Solve a problemTo print a diagnostics Improve print quality To clean the cartridges automatically To clear a paper jam Clear a paper jamInput tray Output tray Prevent paper jams Inside of printer To verify that the product is not paused or offline To verify that the product is set as the default printerUnable to print To restart the print spooler Click Manage, and then click Services and ApplicationsWindows Windows Vista To clear the print queue Clear the print carriageIdentify a defective cartridge Prepare the trays Resolve copy and scan issuesHP support Open output tray Register the product Support process If you have a problem, follow these steps Additional warranty options Hewlett-Packard Company notices Technical information Paper size Environmental product stewardship program Paper use Chemical Substances Regulatory notices FCC statement Declaration of Conformity Index Index