4With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.

5If no media is visible, grasp the tab on the right-hand side of the upper media guide and pull it forward. Carefully pull the media up and out of the printer.

6When you have removed the jammed media, replace the print cartridge, and close the print cartridge door and the straight-through output door.

Note

The pressure release levers automatically close when you close the straight-through output door.

After clearing a media jam, you might need to turn the printer off and turn it back on.

Note

When you add new media, remove all of the media from the input tray and straighten the stack of

 

new media.

 

Return to Finding the solution.

 

ENWW

Clearing jams 91