Misformed characters

If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media. See

Printer media specifications for more information.

If characters are improperly formed, producing a wavy effect, the printer might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative. See How to contact HP for more information.

Page skew

Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack. See Loading media into the input trays for more information.

The input bin might be too full. See Loading media into the input trays for more information.

Check the media type and quality. See Printer media specifications for more information.

Curl or wave

Check the media type and quality. Both high temperature and humidity cause media to curl. See Printer media specifications

for more information.

The media might have been in the input tray too long. Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.

Open the straight-through output door and try printing straight through. See Media paths for more information.

The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.

Wrinkles or creases

Make sure that media is loaded properly. See Loading media

into the input trays for more information.

Check the media type and quality. See Printer media specifications for more information.

Open the straight-through output door and try printing straight

through. See Media paths for more information.

Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.

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