Symptom

Possible Cause

Solution

 

 

 

OS X problems

 

 

 

 

 

Printer features do not

The wrong PPD is

Verify which PPD is selected as follows:

appear.

selected for the printer.

In the Print dialog box, click Summary. Verify that

 

 

the “PPD for:” setting is correct.

 

 

If the PPD setting is incorrect, delete the printer in

 

 

the Print Center and add it again. You might need

 

 

to manually select the PPD.

When using OS X v10.2, the printer is not using “Rendezvous” (mDNS)

You might need to upgrade your HP Jetdirect card to a version that supports Rendezvous.

Tray 2 does not appear as

The ability to manually select installable options is

an installed option, even

supported only in Mac OS X v10.2 and later.

though it is installed on the

 

printer.

 

(HP LaserJet 1300 series

 

only)

 

 

 

ENWW

Common Macintosh problems 77