Beginning to Use the Notebook
Contacting Compaq
If you encounter a notebook problem that you cannot resolve with the information provided, you may need to contact Compaq.
■If the notebook is connected to the Internet, visit the Compaq Web site.
❏For home, home office, and small business help and support, type the following in your Web browser address field:
http://www.compaq.com/athome/support
This area of the Compaq Web site is available in English worldwide. Other languages are offered in some regions.
❏For commercial business support in English only, visit: http://www.compaq.com/support/files
■If you cannot access information in your language, or if the notebook is not connected to the Internet, refer to the Worldwide Telephone Numbers booklet. Included with the notebook, this booklet provides contact information for support technicians, and Compaq authorized dealers, resellers, and service providers worldwide.
Preparing to Call Technical Support
To provide the fastest possible resolution of your problem, have the following items available when you call:
■The notebook
■Serial number and model description of the notebook, which are provided on the serial number label on the underside of the notebook
■Product family name and series number, which are printed in the lower left corner of the display bezel
■Purchase date on the invoice
■Conditions under which the problem occurred
Getting Started |
