Maintenance & Service Guide

Presario 1900 Series

Models: XL1, XL160, XL161, XL162, XL163, and XL165

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

 

Product Description

 

Pin Assignments

 

Index

 

 

 

 

 

Troubleshooting

Contacting Compaq Support

Obtain the following information before contacting Compaq Reseller Support:

Product name

Product serial number

Purchase date

Conditions under which the problem occurred

Any error messages that have occurred

Hardware configuration

Type of printer connected

Hardware/software being used

Printed result of Computer Checkup (TEST)

Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible

Shipping Preparation

To ship the computer, complete the following steps:

1.Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.

2.Turn off the computer and external devices.

3.Disconnect the external devices from their power sources, then from the computer.

IMPORTANT: Ensure that there is no diskette in the diskette drive and that there are no PC Cards in the PC slots.

4.Close the display and all exterior doors of the computer.

5.Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.

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HP 1900-XL165, 1900-XL160, 1900-XL162 manual Contacting Compaq Support, Shipping Preparation