HP 2000 Base Model manual Appendix a Troubleshooting

Table A-1Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity	Beeps	Possible Cause	Recommended Action
iteration but LEDs continue				hard drive). Power on the system. If the
until problem is solved.				system enters the POST, then power off
				and replace the device to see if the problem
				is resolved.
			3.	Replace the power supply.
			4.	Replace the system board.
Red Power LED flashes five	5	Pre-video memory error.	CAUTION: To avoid damage to the SODIMM
times, once every second,			or the system board, you must unplug the
followed by a two second			computer power cord before attempting to
pause. Beeps stop after fifth			reseat, install, or remove a SODIMM module.
iteration but LEDs continue			1.	Reseat SODIMM.
until problem is solved.
			2.	Replace SODIMM.
			3.	Replace third-party memory with HP
				memory.
			4.	Replace the system board.
Red Power LED flashes six	6	Pre-video graphics error.	1.	Unplug the power cord. Press the CMOS
times, once every second,				reset button. Install the FDO jumper to
followed by a two second				disable ME (or remove the FDO jumper to
pause. Beeps stop after fifth				disable ME if it was installed).
iteration but LEDs continue			2.	Replace the system board.
until problem is solved.
Red Power LED flashes	7	System board failure	Replace the system board.
seven times, once every		(ROM detected failure
second, followed by a two		prior to video).
second pause. Beeps stop
after fifth iteration but LEDs
continue until problem is
solved.
Red Power LED flashes eight	8	Invalid ROM based on	1.	Reflash the system ROM with the latest
times, once every second,		bad checksum.		BIOS image.
followed by a two second			2.	Replace the system board.
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
Red Power LED flashes nine	9	System powers on but is	1.	Replace the processor.
times, once every second,		unable to boot.	2.	Replace the system board.
followed by a two second
pause. Beeps stop after fifth
iteration but LEDs continue
until problem is solved.
Power LED flashes 12 times,	12	Health timer expired.	None.
once every second, followed
by a two second pause.
Beeps stop after third iteration
and the computer reboots.
System does not power on	None	System unable to power	Press and hold the power button for less than 4
and LEDs are not flashing.		on.	seconds. If the hard drive LED turns green, the
			power button is working correctly. Replace the
			system board.

OR

34 Appendix A Troubleshooting