HP 2000 Base Model Table A-1 Diagnostic Front Panel LEDs and Audible Codes continued, Activity

Models: 2000

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Table A-1Diagnostic Front Panel LEDs and Audible Codes (continued)

Table A-1Diagnostic Front Panel LEDs and Audible Codes (continued)

Activity

Beeps

Possible Cause

Recommended Action

 

 

 

 

 

iteration but LEDs continue

 

 

 

hard drive). Power on the system. If the

until problem is solved.

 

 

 

system enters the POST, then power off

 

 

 

 

and replace the device to see if the problem

 

 

 

 

is resolved.

 

 

 

3.

Replace the power supply.

 

 

 

4.

Replace the system board.

 

 

 

 

Red Power LED flashes five

5

Pre-video memory error.

CAUTION: To avoid damage to the SODIMM

times, once every second,

 

 

or the system board, you must unplug the

followed by a two second

 

 

computer power cord before attempting to

pause. Beeps stop after fifth

 

 

reseat, install, or remove a SODIMM module.

iteration but LEDs continue

 

 

1.

Reseat SODIMM.

until problem is solved.

 

 

 

 

 

 

 

 

 

2.

Replace SODIMM.

 

 

 

3.

Replace third-party memory with HP

 

 

 

 

memory.

 

 

 

4.

Replace the system board.

 

 

 

 

 

Red Power LED flashes six

6

Pre-video graphics error.

1.

Unplug the power cord. Press the CMOS

times, once every second,

 

 

 

reset button. Install the FDO jumper to

followed by a two second

 

 

 

disable ME (or remove the FDO jumper to

pause. Beeps stop after fifth

 

 

 

disable ME if it was installed).

iteration but LEDs continue

 

 

2.

Replace the system board.

until problem is solved.

 

 

 

 

 

 

 

 

 

 

Red Power LED flashes

7

System board failure

Replace the system board.

seven times, once every

 

(ROM detected failure

 

 

second, followed by a two

 

prior to video).

 

 

second pause. Beeps stop

 

 

 

 

after fifth iteration but LEDs

 

 

 

 

continue until problem is

 

 

 

 

solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes eight

8

Invalid ROM based on

1.

Reflash the system ROM with the latest

times, once every second,

 

bad checksum.

 

BIOS image.

followed by a two second

 

 

2.

Replace the system board.

pause. Beeps stop after fifth

 

 

iteration but LEDs continue

 

 

 

 

until problem is solved.

 

 

 

 

 

 

 

 

 

Red Power LED flashes nine

9

System powers on but is

1.

Replace the processor.

times, once every second,

 

unable to boot.

2.

Replace the system board.

followed by a two second

 

 

pause. Beeps stop after fifth

 

 

 

 

iteration but LEDs continue

 

 

 

 

until problem is solved.

 

 

 

 

 

 

 

 

Power LED flashes 12 times,

12

Health timer expired.

None.

once every second, followed

 

 

 

 

by a two second pause.

 

 

 

 

Beeps stop after third iteration

 

 

 

 

and the computer reboots.

 

 

 

 

 

 

 

 

System does not power on

None

System unable to power

Press and hold the power button for less than 4

and LEDs are not flashing.

 

on.

seconds. If the hard drive LED turns green, the

 

 

 

power button is working correctly. Replace the

 

 

 

system board.

OR

34 Appendix A Troubleshooting

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HP 2000 Base Model Table A-1 Diagnostic Front Panel LEDs and Audible Codes continued, Activity, Beeps, Possible Cause