Repair Center:

 

 

Repair Center:

 

 

Symptom

 

 

Call Center: Suggestions

 

 

Likely Causes

 

 

Comments

 

 

Does not boot on

 

 

Make sure battery is properly

 

 

Battery or contacts

 

 

 

 

 

battery, but boots

 

 

installed and fully charged.

 

 

Motherboard

 

 

 

 

 

on AC

 

 

Check battery level on battery

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

LEDs.

 

 

 

 

 

 

 

 

 

 

 

Check battery contacts. If

 

 

 

 

 

 

 

 

 

 

 

available, try another battery.

 

 

 

 

 

 

 

 

Does not boot from

 

 

Make sure floppy disk is

 

 

Floppy disk or floppy

 

 

Make sure floppy

 

 

floppy drive

 

 

bootable.

 

 

drive

 

 

drive is installed and

 

 

 

 

 

Use BIOS Setup to check

 

 

Motherboard.

 

 

connected correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

default boot order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does not boot from

 

 

Make sure CD is bootable.

 

 

CD/DVD drive

 

 

Make sure CD/DVD

 

 

CD in CD/DVD drive

 

 

Use BIOS Setup to check

 

 

Motherboard

 

 

is installed and

 

 

 

 

 

 

 

 

 

connected correctly.

 

 

 

 

 

default boot order.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Restart notebook.

 

 

 

 

 

 

 

 

Sluggish startup or

 

 

Use Tools tab in disk’s

 

 

Hard drive

 

 

 

 

 

shutdown

 

 

Properties sheet to check hard

 

 

 

 

 

 

 

 

 

 

 

disk. Use Disk Defragmenter to

 

 

 

 

 

 

 

 

 

 

 

optimize hard disk.

 

 

 

 

 

 

 

 

 

 

 

Delete temporary and

 

 

 

 

 

 

 

 

 

 

 

unneeded files.

 

 

 

 

 

 

 

 

Error message such

 

 

Check for disk in floppy drive.

 

 

Hard drive contacts

 

 

If notebook boots

 

 

as “Invalid system

 

 

Check boot order in BIOS

 

 

Hard drive

 

 

from floppy drive,

 

 

disk” or “Auto IDE

 

 

 

 

 

 

check for corrupt files

 

 

 

 

Setup.

 

 

 

 

 

 

 

error”

 

 

 

 

 

 

 

on hard drive, use

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Remove and reinstall hard

 

 

 

 

 

Recovery CDs to

 

 

 

 

 

drive.

 

 

 

 

 

reinstall factory

 

 

 

 

 

 

 

 

 

 

 

software onto hard

 

 

 

 

 

 

 

 

 

 

 

drive, replace hard

 

 

 

 

 

 

 

 

 

 

 

drive.

 

 

Password forgotten

 

Verify proper ownership, and

 

 

 

 

 

User must call

 

 

 

 

 

then follow removal

 

 

 

 

 

Technical Support

 

 

 

 

 

procedure with owner

 

 

 

 

 

and provide

 

 

 

 

 

and record appropriate

 

 

 

 

 

proof of ownership.

 

 

 

 

 

data—see page 5-2.

 

 

 

 

 

Password removal

 

 

 

 

 

 

 

 

 

 

 

is restricted to certain

 

 

 

 

 

 

 

 

 

 

 

sites.

 

 

 

 

 

 

 

 

 

 

 

See page 5-2.

 

Power

Service Manual

Troubleshooting and Diagnostics

3-9

Page 101
Image 101
HP 2509, 2500, 2183AF, 2182US, 2182AT, 2182AF, 2180EA, 2180AF, 2180CA, 2179AF, 2178EA, 2178AF, 2177AF, 2176RS, 2175EU Recovery CDs to

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