One-Touch button problems, Motherboard | HP 2118AD, 2500, 2183AF

Symptom

Call Center: Suggestions

Repair Center: Likely Causes

Repair Center: Comments

Wireless

General problems

Check TCP/IP setup in Control Panel.

Check SSID, channel, and encryption settings.

Mini PCI card

Antenna PCAs

Motherboard

Make sure all cables are properly connected to Mini PCI card and motherboard. Check for damaged coaxial cables or connectors.

One-Touch button problems

Buttons not working	Make sure correct applications	Keyboard cover
properly	are associated with buttons in	Switchboard PCA
	One-Touch tab of Keyboard in	Switchboard PCA
	One-Touch tab of Keyboard in
	Control Panel.	Motherboard
On-screen display	Make sure Onscreen Display is
does not appear when	enabled in One-Touch tab of
button is pressed	Keyboard in Control Panel.
PCMCIA
General problems	Restart notebook.	PCMCIA socket	Using a flashlight,
	Try card in another computer.	Motherboard	look for bent pins
	Try card in another computer.	Motherboard	inside the PCMCIA
			inside the PCMCIA
	If card requires an IRQ, make		socket.
	sure one is available.		For model XE4500, if
			For model XE4500, if
	In Device Manager, refresh		only one slot is
	device list and check for		affected, replace
	conflicts.		PCMCIA socket. If
	Download current drivers from		both slots are
	Download current drivers from		affected, replace
	card manufacturer’s Web site		motherboard.

AC adapter
Does not power	Make sure AC adapter has	AC adapter	AC adapter cannot
noteboo	correct power rating.	Motherboard	be repaired and must
	Try another AC adapter,	Motherboard	be replaced.
			be replaced.

	if available.
Motherboard
Evidence of spilled			Declared to be
liquid			caused by customer
			abuse.
Bent or broken			Declared to be
connectors, or burnt			caused by customer
component			abuse.
Motherboard cracked.			Declared to be
			caused by customer
			abuse.

3-18 Troubleshooting and Diagnostics

Service Manual

2547EA, 2550CA, 2552AI, 2541AH, 2543AH specifications

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One-Touch button problems

PCMCIA

AC adapter

Motherboard

2547EA, 2550CA, 2552AI, 2541AH, 2543AH specifications