Hewlett-Packard Display Quality Statement

Hewlett-Packard Display Quality Statement

TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce large displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections might be visible to the customer under varying display conditions, and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the notebook display.

Notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays can have

a small number of cosmetic imperfections and still conform to HP’s cosmetic quality specifications.

Here are some guidelines for determining what action to take on customers’ complaints of cosmetic imperfections in their TFT displays:

1.View the notebook under the customer’s normal operating conditions.

This means that if the customer uses the unit predominately in DOS, in Windows, or in some other application or combination of applications, you should make the determination under those same applications Self test is not a normal operating condition and is not a sufficient tool for interpreting display quality.

2.Use the table below to determine whether the display should be considered for replacement. These are the only conditions in this guideline that might call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement.

3.If a display is considered for replacement, make sure the customer understands that cosmetic variations might also exist on the replacement display, and might require the customer to use

a work-around to obscure the cosmetic imperfection.

4.Customers with cosmetic-based complaints that do not conform to the above conditions and tests will not normally be considered for display replacement. The HP-responsible person working with the customer should identify work-around solutions that are reasonable and appropriate for the individual customer Customers who must have a more perfect display solution should consider switching to a notebook with a DSTN display.

We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented.

Service Manual

Reference Information

5-3

2547EA, 2550CA, 2552AI, 2541AH, 2543AH specifications

The HP 2135US is a versatile all-in-one desktop computer designed to meet the needs of home and small office users. This robust machine is particularly attractive for individuals who seek a blend of performance, aesthetics, and user-friendly features.

At the heart of the HP 2135US is its powerful Intel Core processor. This series of CPUs provides reliable performance for multitasking and productivity tasks, ensuring smooth operation whether you're working on documents, browsing the web, or streaming multimedia content. Complementing the processor is a competent amount of RAM, allowing users to run multiple applications simultaneously without experiencing slowdowns.

The computer features a vibrant display that brings visuals to life. With high resolution and excellent color accuracy, the HP 2135US is ideal for photo editing, video playback, and gaming. The screen's size also contributes to an immersive experience, making it suitable for both leisure and professional uses.

Storage is another significant feature of the HP 2135US. It comes equipped with a sizeable hard drive, providing ample space for files, applications, and media libraries. Furthermore, the device offers options for solid-state drives, which enhance the system's speed and responsiveness. This blend of storage solutions ensures that users can choose configurations that best fit their needs.

Connectivity is a strong suit of the HP 2135US, as it includes a range of ports and wireless options. Multiple USB ports allow for easy connection of peripherals such as printers, keyboards, and external storage devices. Additionally, integrated Wi-Fi and Bluetooth capabilities enable seamless networking and device pairing, enhancing the overall user experience.

The integrated graphics in the HP 2135US ensures decent performance for everyday tasks and light gaming. Combined with its multimedia features, the computer serves as a capable entertainment hub for users who enjoy watching movies or playing games.

In terms of design, the HP 2135US boasts a sleek, modern aesthetic that fits well in any environment. Its compact form factor makes it space-efficient, an important consideration for users with limited workspace. The ergonomics of the design also contribute to comfortable usage over extended periods.

To sum up, the HP 2135US represents a blend of performance, connectivity, and design sophistication. Its comprehensive set of features makes it an excellent choice for users seeking an all-in-one solution for both work and play, proving itself to be a worthy addition to any modern workspace or home office setup.