Chapter 8

Clear the print carriage

Remove any objects, such as paper, that are blocking the print carriage.

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product.

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Identify a defective cartridge

If both the tri-color and black ink level indicators are blinking, and the Power light is on, both cartridges may still have tape on, or are missing. First make sure that the pink tape has been removed from both cartridges, and that both cartridges are installed. If both ink level indicators are still blinking, then one or both cartridges may be defective. To determine if one cartridge is defective do the following:

1.Remove black cartridge.

2.Close cartridge door.

3.If the Power light blinks, the tri-color cartridge should be replaced. If the Power light does not blink, replace the black cartridge.

Prepare the trays

Open output tray

Output tray must be open to begin printing.

Close cartridge door

Cartridge door must be closed to begin printing.

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36 Solve a problem