Software Updates and Restorations

Preparing for a Software Update

If your notebook connects to a network, Compaq recommends that you consult with your Network Administrator before installing any software updates, particularly system ROM or KBC ROM updates.

Accessing Notebook Model Information

To access the updates for your notebook, you may need to know the following information about your notebook:

The product category is Notebook.

The product family name and series number are printed in the lower left corner of the display bezel.

More complete model information is provided on the serial number label on the underside of the notebook.

Accessing ROM Version Information

To determine whether available ROM updates contain later ROM versions than those currently installed on the notebook, you will need to know the version of the system ROM or KBC ROM currently installed.

ROM version information can be displayed in either Compaq Diagnostics or Computer Setup.

Displaying ROM Information in Compaq Diagnostics

To display the currently installed ROM versions in Compaq Diagnostics:

1.If you are not certain that Compaq Diagnostics is installed on your notebook, refer in this guide to the “Setup and Diagnostics” section, “Using Compaq Diagnostics,” for information about detecting and, if necessary, loading, Compaq Diagnostics.

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Software Guide

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HP 2802AP, 2899AP Preparing for a Software Update, Accessing Notebook Model Information, Accessing ROM Version Information

2818FR, 2807AP1, 2801TC, 2804TC, 2871AP specifications

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