Manuals / HP / Computer Equipment / Laptop

HP 2823AU, 2899AP, 2897AP, 2896AP, 2898AP Using Compaq Diagnostics, Detecting Compaq Diagnostics

Models: 2817TC 2806EA 2830AU 2836TC 2821EA 2800CA 2838TC 2866AP 2823AU 2868AP 2841AP 2845AP

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Using Compaq Diagnostics

Setup and Diagnostic Utilities

Using Compaq Diagnostics

The Compaq Diagnostics utility includes 2 system scans:

■Compaq Configuration Record compares the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations.

■Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components.

Both Compaq Diagnostics scans are designed to report on Compaq components. If non-Compaq components are scanned, the results may be inconclusive.

Detecting Compaq Diagnostics

The notebook ships with the Compaq Diagnostics utility preloaded, but not preinstalled. You may have installed it earlier, along with other utilities, or it may have been installed by another user.

To determine whether Compaq Diagnostics is installed:

1.Access the location of the Compaq Diagnostics icons:

❏In Windows 2000 Professional, select Start > Settings > Control Panel.

❏In Windows XP Home or Windows XP Professional, select Start > Control Panel > Performance and Maintenance.

2.Look through the displayed icons.

❏If icons for Compaq Configuration Record and Compaq Diagnostics are included, the Compaq Diagnostic utility is installed.

❏If icons for Compaq Configuration Record and Compaq Diagnostics are not included, the Compaq Diagnostic utility is loaded, but not installed.

7–8	Software Guide

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HP 2823AU, 2899AP, 2897AP, 2896AP, 2898AP, 2892AP, 2893AP, 2891AP, 2890AP Using Compaq Diagnostics, Detecting Compaq Diagnostics

Contents

April Software GuideCompaq Notebook Series Software Guide First Edition April Reference Number N800/2800 Document Part NumberContents 1 CD and DVD SoftwareSecurity Features Quick Reference 2 Power3 Security Setting Preferences in Computer Setup Using PasswordsSoftware Guide 5 MultiBoot Advanced Users Only4 Intelligent Manageability Index 6 Software Updates and Restorations7 Setup and Diagnostic Utilities CD and DVD Software Using CDs and DVDsDisplaying Media Contents Avoiding Standby and HibernationSetting Autorun Preferences Cancelling Autorun on an Audio CDDisplaying the Contents of a Medium Copyright WarningPlaying CDs with Windows Media Player Playing an Audio CDPlaying a Video CD Using Notebook Media Keys Accessing Windows Media Player Help Installing WinDVD Playing DVDs with WinDVDAccessing WinDVD Help Using DVD Region Settings Starting a DVDÄ CAUTION The region setting on your DVD drive can be changed only 5 times Creating and Copying CDs and DVDs Using Optional or Windows SoftwareUnderstanding Easy CD Creator Features Installing Easy CD Creator Installing Easy CD Creator SoftwareEnabling Auto Insert Notification Preparing to Use Easy CD Creator Selecting Drive LocationsResponding to the UDF Prompt Selecting and Preparing Easy CD Creator MediaChoosing Recording Media Formatting Recording MediaSelecting Easy CD Creator Settings Enabling Track-at-Once Enabling Auto Insert NotificationDisabling Disk-at-Once Accessing Easy CD Creator Help Playing CDs and DVDs Easy CD Creator Tips and TroubleshootingUsing CD Copier Creating Media For Use in Other SystemsUsing Windows Media Player Responding to Buffer Underrun ErrorsPower Selecting a Power SourceHibernation Understanding Standby and HibernationStandby Choosing Standby, Hibernation or Shutdown When You Leave Your WorkWhen the Power Supply Is Uncertain While Using Drive Media While Using InfraredIdentifying the power/standby light, power button, and display switch Standby, Hibernation and Shutdown ProceduresIdentifying the Power Controls and Light PowerProcedure Using the Default Power ProceduresTurning the Notebook On or Off PowerPower Initiating or Exiting StandbyProcedure TaskPower Initiating or Exiting HibernationProcedure TaskUsing Fn+F3 as the Windows Sleep Button Setting Power Procedure PreferencesAccessing Power Procedure Settings Using a Standby PasswordUsing Emergency Shut Down Procedures Enabling HibernationDisplaying the Power Meter Icon Setting Power Management PreferencesAccessing the Power Options Window Changing a Power Scheme Setting or Changing a Power SchemeSetting a Power Scheme Using SpeedStep Windows 2000 Professional Only Choosing a Performance ModeSetting SpeedStep Preferences Using the SpeedStep WindowUsing the SpeedStep Icon Using Computer SetupFinding More Battery Power Information Security Features Quick Reference SecurityForgetting Passwords Setting Preferences in Computer SetupUsing Passwords Combining Compaq and Windows Passwords Using a Power-On Password Entering Power-On Password SettingsUsing a Compaq Administrator Password Entering a Power-On PasswordEntering Compaq Administrator Password Settings Using DriveLock Entering a Compaq Administrator PasswordProtecting a Hard Drive with DriveLock Accessing a Protected Hard Drive Changing a DriveLock Password Removing DriveLock Protection Disabling a Device Selecting an Information Management Procedure Protecting System InformationEntering and Displaying System Information Security Connecting an Optional Cable LockConnecting an optional cable lock Software GuideIntelligent Manageability Understanding Intelligent ManageabilityUsing Fault Management Alerts Installing Intelligent ManageabilitySetting Up Insight Management Agents Identifying a Fault Management AlertSetting Fault Management Alert Preferences MultiBoot Advanced Users Only Changing the Startup Sequence with MultiBootEnabling Media and Devices for MultiBoot MultiBoot Advanced Users OnlyUsing the Default Search Sequence Planning Changes to the Startup Sequence Specifying MultiBoot Preferences Setting a Continuing Startup SequenceSetting the MultiBoot Express Prompt Responding to the MultiBoot Express PromptSoftware Updates and Restorations Updating SoftwareAccessing ROM Version Information Preparing for a Software UpdateAccessing Notebook Model Information Displaying ROM Information in Compaq DiagnosticsDisplaying ROM Information in Computer Setup Accessing Software Updates Downloading and Installing a System ROM Update Updating Software from the InternetTo download and install a system ROM Downloading and Installing a KBC ROM Update Downloading a KBC ROM UpdateInstalling a KBC ROM Update Downloading and Installing a Non-ROM SoftPaq Restoring Software Installing a Retail Version of an Operating System Setup and Diagnostic Utilities Selecting Computer Setup or Compaq DiagnosticsUsing Computer Setup Computer Setup ProceduresRestoring Computer Setup Defaults Select Selecting from the File MenuSetup and Diagnostic Utilities To Do ThisSelect Selecting from the Security MenuSetup and Diagnostic Utilities To Do ThisSetup and Diagnostic Utilities Selecting from the Tools MenuSelecting from the Advanced Menu SelectSelect Selecting from the Advanced Menu, continuedSetup and Diagnostic Utilities To Do ThisUsing Compaq Diagnostics Detecting Compaq DiagnosticsInstalling Compaq Diagnostics Using the Compaq Configuration Record Scan Using the Diagnostics ScanObtaining Configuration Information Obtaining Diagnostic Test InformationCustom Test performs maximum testing on a selected device Index Software CD from port Software CDordering Compaq Support See also Compaqpasswords, master and user downloading KBC ROM toIndex-4 Page Page Index-7 Page Worldwide Telephone Num Index-9