Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions.
Problem | Possible Cause | Solution |
|
|
|
The blue connection | The notebook is not | Turn on the notebook. |
indicator light is | powered on. |
|
not on. |
|
|
|
|
|
| The Expansion Base | Connect the Expansion Base |
| is not connected to | power cord to an AC power |
| AC power. | outlet. |
|
|
|
| The expansion cable on | Disconnect the expansion |
| the Expansion Base is | cable from the notebook, and |
| not fully connected to the | then connect the cable back |
| expansion connector on | into the notebook. |
| the notebook. |
|
|
|
|
| The notebook is | Remove the notebook |
| in Standby or | from Standby or |
| Hibernation mode. | Hibernation mode. |
|
|
|
The speakers have | The Expansion Base | Adjust the volume scroll |
little or no volume. | speakers are muted or | wheel. |
| the volume is set too low. |
|
|
|
|
The notebook | The Expansion Base | Connect the AC adapter from |
shuts down | is not connected to | the Expansion Base to an |
unexpectedly. | AC power, draining the | AC power outlet. |
| notebook battery pack. |
|
|
|
|
|
| (continued) |
Reference Guide |