Stiletto_RG.book Page 6 Wednesday, March 5, 2003 3:10 PM
Windows USB
problem The New Hardware Wizard did not finish.
english
possible cause
The Plug and Play operation did not complete.
solution
1.Cancel the New Hardware Wizard.
2.Remove the printer software CD from the
3.
a.If nothing happens, select Start > Run, then click Browse.
b.Browse to the HPPP
c.Select Setup, then click Open.
The setup.exe file appears in the Run dialog box.
d.Click OK.
4.Follow the onscreen instructions to install the printer software.
problem When I tried installing the printer software the installation stopped. When I tried installing again, the New Hardware Found Wizard was gone and the USB port was
not available.
| possible cause | solution | |
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| Operating system | 1. | Close any virus protection programs or other |
| terminated the installation |
| software programs that are running on the |
| before it was complete. |
| computer. |
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| Note: To close your |
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| manufacturer’s instructions for disabling the software. |
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| 2. | Reinstall the printer software: |
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| • Insert the printer software CD into the |
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| • Follow the onscreen instructions. |
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| 3. | After installation, restart your virus protection |
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| software. |
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