Chapter 6

9.Repeat if necessary for the other print cartridge.

10.Gently close the print cartridge door and plug the power cord into the back of the product.

Cause: The print cartridge contacts needed to be cleaned.

If this did not solve the issue, try the next solution.

Check paper

Try the following solutions.

Step 1: Make sure only one type of paper is loaded

Step 2: Load the stack of paper correctly

Solve a problem

Step 1: Make sure only one type of paper is loaded

Solution: Load only one type of paper at a time.

Cause: More than one type of paper was loaded in the paper tray. If this did not solve the issue, try the next solution.

Step 2: Load the stack of paper correctly

Solution: Remove the stack of paper from the paper tray, reload the paper, and then slide the paper-width guide inward until it stops at the edge of the paper.

For more information, see: Load media” on page 23

Cause: The paper-width guide was not positioned correctly.

Check product

Try the following solutions.

Solution 1: Align the print cartridges

Solution 2: Automatically clean the print cartridges.

40 Solve a problem

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Image 42
HP 4000 K210 Check paper, Check product, Make sure only one type of paper is loaded, Load the stack of paper correctly