HP 4000 K210 Check the print settings, Verify the paper size setting, Check the printer margins

Chapter 6

Step 1: Check the print settings

Solution: Check the print settings.

•Check the print settings to see if the color settings are incorrect.

For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors.

•Check the print quality setting and make sure it matches the type of paper loaded in the product.

You might need to choose a lower print quality setting, if colors are running into each other. Or, choose a higher setting if you are printing a high-quality photo, and then make sure photo paper such as HP Advanced Photo Paper, is loaded in the paper tray.

NOTE: On some computer screens, colors might appear differently than they do when printed on paper. In this case, there is nothing wrong with the product, print settings, or ink cartridges. No further troubleshooting is required.

Cause: The print settings were set incorrectly.

If this did not solve the issue, try the next solution.

Step 2: Verify the paper size setting

Solve a problem

Solution: Verify that you have selected the proper paper size setting for your project. Make sure that you have loaded the correct paper size in the paper tray.

Cause: The paper size setting might not have been set correctly for the project you were printing.

If this did not solve the issue, try the next solution.

Step 3: Check the printer margins

Solution: Check the printer margins.

Make sure the margin settings for the document do not exceed the printable area of the product.

To check your margin settings

1.Preview your print job before sending it to the product.

In most software applications, click the File menu, and then click Print Preview.

2.Check the margins.

The product uses the margins you have set in your software application, as long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, see the documentation that came with the software.

3.Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application.

Cause: The margins were not set correctly in your software application.

42 Solve a problem