If this did not solve the issue, try the next solution.

Reset the product

Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product.

Cause: The product experienced an error.

If this did not solve the issue, try the next solution.

Contact HP support

Solution: Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: The ink cartridges were not intended for use in this product.

Errors

This section contains the following categories of messages about your product:

Flashing lights

Flashing lights

The lights on the product flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which lights are on or flashing on the product.

On light

Resume

lights

Description

Solution

problema

Check

 

 

light

Print

 

 

 

 

 

Cartridge

 

 

 

 

 

 

 

 

Solve

Off

Off

Off

The product is

Press the On button

 

 

 

turned off.

to turn the product

 

 

 

 

 

on.

 

 

 

 

 

 

 

Fast

Off

Off

The product is

Wait for the product

 

blinking

 

 

processing a job.

to finish.

 

Errors 43