If this did not solve the issue, try the next solution.
Reset the product
Solution: Turn off the product, and then unplug the power cord. Plug the power cord back in, and then press the On button to turn on the product.
Cause: The product experienced an error.
If this did not solve the issue, try the next solution.
Contact HP support
Solution: Contact HP support for service.
Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: The ink cartridges were not intended for use in this product.
Errors
This section contains the following categories of messages about your product:
•Flashing lights
Flashing lights
The lights on the product flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which lights are on or flashing on the product.
On light | Resume | lights | Description | Solution | problema | ||||
Check |
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| light |
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| Cartridge |
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| Solve |
Off | Off | Off | The product is | Press the On button | |||||
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| turned off. | to turn the product |
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| on. |
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Fast | Off | Off | The product is | Wait for the product |
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blinking |
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| processing a job. | to finish. |
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Errors 43