chapter 6
paper jam or misfeed in the scan path
cause | solution | |
|
| |
The document that | For information on clearing a paper jam, see paper jams on page 31. | |
you want to copy is |
|
|
jammed in the |
|
|
HP Digital Copier |
|
|
Printer. |
|
|
paper size error |
| |
|
| |
cause | solution | |
|
| |
The paper size you | Load a | |
are using is not | size settings. | |
compatible with the |
|
|
HP Digital Copier |
|
|
Printer. |
|
|
print cartridge is stalled | ||
|
| |
cause | solution | |
|
| |
The HP Digital Copier | Make sure you have removed all packing materials from the HP Digital | |
Printer is new and | Copier Printer. | |
there is packing |
|
|
material inside the |
|
|
unit. |
|
|
|
|
|
The unit is not on. | • | Look on the HP Digital Copier Printer display. If the display is blank, |
|
| the HP Digital Copier Printer is off. |
| • | Check the connections. |
|
| |
Protective tape is | Make sure you have removed all the tape over the nozzles. Reinsert the | |
covering the print | print cartridges and verify that they are fully inserted and locked in place. | |
cartridge. |
|
|
wrong paper width | ||
|
| |
cause | solution | |
|
| |
The paper you have | When making a copy, you must have letter, A4, or | |
loaded is not the | loaded. | |
correct size. |
|
|
|
| |
The print setting | To correct this, either change the paper type and paper size settings, or | |
chosen for the job | load the appropriate paper size in the HP Digital Copier Printer. | |
does not match the |
|
|
paper loaded in the |
|
|
HP Digital Copier |
|
|
Printer. |
|
|
38 | hp digital copier printer 410 |