Troubleshooting

The home wireless network connection is not working

If a home wireless network connection is not working as expected:

Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on.

Be sure that the computer wireless antennae are free from obstructions.

Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on.

Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on.

Disconnect and then reconnect all cables, and turn the power off and then back on.

For information on setting up a home wireless network connection, visit http://www.hp.com/go/techcenter/wireless

(English only).

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Getting Started

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HP 430239-001 manual Home wireless network connection is not working