Troubleshooting
The home wireless network connection is not working
If a home wireless network connection is not working as expected:
■Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on.
■Be sure that the computer wireless antennae are free from obstructions.
■Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on.
■Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on.
■Disconnect and then reconnect all cables, and turn the power off and then back on.
✎For information on setting up a home wireless network connection, visit http://www.hp.com/go/techcenter/wireless
(English only).
Getting Started |