Troubleshooting

The home wireless network connection is not working

If a home wireless network connection is not working as expected:

■Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on.

■Be sure that the computer wireless antennae are free from obstructions.

■Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on.

■Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on.

■Disconnect and then reconnect all cables, and turn the power off and then back on.

✎For information on setting up a home wireless network connection, visit http://www.hp.com/go/techcenter/wireless

(English only).

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Getting Started

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HP 430239-001 manual Home wireless network connection is not working