Troubleshooting

Interpreting LED Error Patterns

Table 3-2. LED Error Patterns During Operation

 

Operational fault LED patterns

 

Diagnostic Tips

Power

Self-test

Fault

Net Fail

 

 

 

 

 

 

Unlit

*

*

*

Check power cord and power source. If they are OK, replace

 

 

 

 

the router.

Lit

Unlit

Lit

All

Software failure. Press Reset button or enter NCL Boot

 

 

 

Unlit

command if router is not set to reboot automati cally. Check

 

 

 

 

console after you boot for the crash message. (You can re-

 

 

 

 

examine the crash messages any time with NCL’s Crash

 

 

 

 

command.)

Lit

*

Lit

All Lit

While Reset button is pressed or when power is applied, this

 

 

 

 

pattern is normal. If Reset is not pressed when you see this

 

 

 

 

pattern, go to the next row.

Lit

Unlit

Lit

Any Ports Lit

Port failure. Cycle power or press Reset button to run self-

 

 

 

 

test. Interpret results using table 3-1.

Lit

Unlit

Unlit

Any WAN

For point-to-point non-X.25 circuits, if Remote Signal & Sense

 

 

 

Lit

is enabled, then the WAN port is not hearing properly

 

 

 

 

addressed Breath-of-Life packets from the remote device.

 

 

 

 

This may be due to faulty or disconnected network hardware

 

 

 

 

or improper configuration. If nothing is to be connected to

 

 

 

 

this port, set Auto Enable to No for this circuit in the

 

 

 

 

Configuration Editor or delete the configuration for this port.

Lit

Unlit

Unlit

Ethernet

The driver is unable to send data. Data is sent by a protocol

 

 

 

(802.3) LAN

or when XCVR Signal Polling is enabled on this LAN port. The

 

 

 

Lit

failure may be due to faulty or disconnected network hard-

 

 

 

 

ware, excessive collisions, or excessive deferrals. If nothing

 

 

 

 

is to be connected to this port, set Auto Enable to No for this

 

 

 

 

circuit in the Configuration Editor.

Lit

Unlit

Unlit

Token Ring

Ring error occured. Either the cable is not properly attached

 

 

 

(802.5) LAN

or the wrong ring interface rate is active. (Options are 4

 

 

 

Lit

Mbit/s, 16 Mbit/s, or 16 Mbit/s ETR). Check both end

 

 

 

 

connections of the cable and then use the Quick

Configuration utility to verify that you are using the proper rate. (The Ring Interface parameter is listed in the ‘‘Port Conf’’ column of the ‘‘Token Ring’’ row of Quick configuration screens in routers having a token ring port.)

*This LED is not important for the diagnosis.

Troubleshooting 3

3-5

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HP 445 manual LED Error Patterns During Operation