Table A-1Numeric Codes and Text Messages (continued)

Control panel message

Description

Recommended action

 

 

 

2219-USB Key Provisioning file has invalid header identifier

Provisioning file contained on the USB key has been corrupted or is not a valid version for the current ME firmware.

1.Recreate the provisioning file using third party management console software.

2.If the error persists and system BIOS has been recently updated, restore previous system BIOS version. Otherwise, update the ME firmware version.

3.If the error still persists, replace the system board.

2220-USB Key Provisioning file has mismatch version

Provisioning file contained on the USB key is not a valid version for the current ME firmware.

1.Reboot the computer.

2.If the error persists and system BIOS has been recently updated, restore previous system BIOS version. Otherwise, update the ME firmware version.

3.If the error still persists, replace the system board.

2230-General error during MEBx execution

Error occurred during MEBx execution which

 

fails into the “General” grouping. Status

 

information displayed along with the error

 

provides further clarity into the failure. MEBx

 

handles transference of information between

 

the system BIOS and ME firmware.

1.Reboot the computer.

2.If the error persists, update to the latest BIOS version and ME firmware version.

3.If the error still persists, replace the system board.

2231-ME error during MEBx execution

Error occurred during MEBx execution which

 

fails into “ME” grouping.

1.Reboot the computer.

2.If the error persists, update to the latest BIOS version and ME firmware version.

3.If the error still persists, replace the system board.

2232-AMT error during MEBx execution

Error occurred during MEBx execution which

 

fails into “AMT” grouping.

1.Reboot the computer.

2.If the error persists, update to the latest BIOS version and ME firmware version.

3.If the error still persists, replace the system board.

2233-HECI error during MEBx execution

Error occurred during MEBx execution which

 

fails into “MEI or HECI” grouping.

1.Reboot the computer.

2.If the error persists, update to the latest BIOS version and ME firmware version.

3.If the error still persists, replace the system board.

Invalid Electronic Serial Number

Electronic serial number is missing.

Enter the correct serial number in Computer

 

 

Setup.

 

 

 

104 Appendix A POST Error Messages