Table 2-1Solving General Problems (continued)

There is no sound or sound volume is too low.

Cause

Solution

 

 

 

System volume may be set low or muted.

1.

Check the F10 BIOS settings to make sure the internal

 

 

system speaker is not muted (this setting does not affect

 

 

the external speakers).

 

2.

Make sure the external speakers are properly connected

 

 

and powered on and that the speakers' volume control is

 

 

set correctly.

 

3.

Use the system volume control available in the operating

 

 

system to make sure the speakers are not muted or to

 

 

increase the volume.

 

 

The audio device may be connected to the wrong jack on the

Ensure that the device is connected to the correct jack on the

rear of the computer.

rear of the computer.

 

 

 

Cannot remove computer cover or access panel.

Cause

Solution

 

 

Smart Cover Lock, featured on some computers, is locked.

Unlock the Smart Cover Lock using Computer Setup.

The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from HP. You will need the FailSafe Key in case of forgotten password, power loss, or computer malfunction. Order PN 166527-001 for the wrench- style key or PN 166527-002 for the screwdriver bit key.

Poor performance is experienced.

Cause

Solution

 

 

 

Processor is hot.

1.

Make sure airflow to the computer is not blocked. Leave

 

 

a 10.2-cm (4-inch) clearance on all vented sides of the

 

 

computer and above the monitor to permit the required

 

 

airflow.

 

2.

Make sure fans are connected and working properly

 

 

(some fans only operate when needed).

 

3.

Make sure the processor heatsink is installed properly.

 

 

Hard drive is full.

Transfer data from the hard drive to create more space on the

 

hard drive.

 

 

Low on memory.

Add more memory.

 

 

Hard drive fragmented.

Defragment hard drive.

 

 

Program previously accessed did not release reserved

Restart the computer.

memory back to the system.

 

 

 

 

Virus resident on the hard drive.

Run virus protection program.

 

 

 

Too many applications running.

1.

Close unnecessary applications to free up memory.

 

2.

Add more memory. Some applications run in the

 

 

background and can be closed by right-clicking on their

 

 

corresponding icons in the task tray. To prevent these

 

 

 

10 Chapter 2 Troubleshooting Without Diagnostics

ENWW

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HP 6005 Pro There is no sound or sound volume is too low Cause Solution, Poor performance is experienced Cause Solution
Page 15 Page 17

6005 Pro specifications

The HP 6005 Pro is a robust desktop computer that serves as a versatile solution for both business and home office environments. This model is part of HP's Pro series, designed primarily for professionals who need reliability and performance in a compact form factor. Featuring AMD's Phenom II and Athlon II processors, the 6005 Pro offers a balance of power and efficiency, making it suitable for multitasking and running demanding applications.

One of the standout features of the HP 6005 Pro is its expandability. With a variety of configuration options, users can choose from different processor speeds and RAM capacities, up to 16 GB, ensuring that the system can handle everything from simple office tasks to more complex data processing needs. The desktop supports DDR3 SDRAM, which enhances system responsiveness and enables faster data processing.

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The HP 6005 Pro also takes security into consideration, offering features such as TPM (Trusted Platform Module) technology. This enhances data encryption and protects sensitive information, making it an excellent choice for businesses handling confidential data. Moreover, HP's BIOS protection helps safeguard the system against unauthorized access and malware attacks.

Another key characteristic of the HP 6005 Pro is its energy efficiency. With an Energy Star rating, the system not only reduces power consumption but also minimizes operational costs. This is particularly beneficial for small to medium-sized businesses looking to lower their overhead while maintaining high productivity levels.

Additionally, the compact design of the HP 6005 Pro allows it to fit comfortably in various workspace configurations, making it an ideal choice for limited office spaces. Its durability ensures that it can withstand the rigors of daily use, making it a sound investment for any budget-conscious organization.

In summary, the HP 6005 Pro combines power, flexibility, and efficiency, catering to the diverse needs of today’s professionals. With its expandable architecture, robust security features, and energy-saving capabilities, it remains a solid choice in the desktop market.
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