Table 2-14Solving CD-ROM and DVD Problems (continued)

Movie will not play in the DVD drive.

Cause

Solution

 

 

Movie may be regionalized for a different country.

See the documentation that came with the DVD drive.

 

 

Decoder software is not installed.

Install decoder software.

 

 

Damaged media.

Replace media.

 

 

Movie rating locked out by parental lock.

Use DVD software to remove parental lock.

 

 

Media installed upside down.

Reinstall media.

 

 

Cannot eject compact disc (tray-load unit).

Cause

Solution

 

 

Disc not properly seated in the drive.

Turn off the computer and insert a thin metal rod into the emergency eject hole and push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc.

CD-ROM, CD-RW, DVD-ROM, or DVD-R/RW drive cannot read a disc or takes too long to start.

Cause

Solution

 

 

Media has been inserted upside down.

Re-insert the media with the label facing up.

 

 

The DVD-ROM drive takes longer to start because it has to

Wait at least 30 seconds to let the DVD-ROM drive determine

determine the type of media played, such as audio or video.

the type of media being played. If the disc still does not start,

 

read the other solutions listed for this topic.

 

 

CD or DVD disc is dirty.

Clean CD or DVD with a CD cleaning kit, available from most

 

computer stores.

 

 

Windows does not detect the CD-ROM or DVD-ROM drive.

1. Use Device Manager to remove or uninstall the device.

 

2. Restart the computer and let Windows detect the CD or

 

DVD driver.

 

 

Recording or copying CDs is difficult or impossible.

Cause

Solution

 

 

Wrong or poor quality media type.

1.Try using a slower speed when recording.

2.Verify that you are using the correct media for the drive.

3.Try a different brand of media. Quality varies widely between manufacturers.

38 Chapter 2 Troubleshooting Without Diagnostics

ENWW

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HP 6005 Pro Movie will not play in the DVD drive Cause Solution, Cannot eject compact disc tray-load unit Cause Solution
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6005 Pro specifications

The HP 6005 Pro is a robust desktop computer that serves as a versatile solution for both business and home office environments. This model is part of HP's Pro series, designed primarily for professionals who need reliability and performance in a compact form factor. Featuring AMD's Phenom II and Athlon II processors, the 6005 Pro offers a balance of power and efficiency, making it suitable for multitasking and running demanding applications.

One of the standout features of the HP 6005 Pro is its expandability. With a variety of configuration options, users can choose from different processor speeds and RAM capacities, up to 16 GB, ensuring that the system can handle everything from simple office tasks to more complex data processing needs. The desktop supports DDR3 SDRAM, which enhances system responsiveness and enables faster data processing.

In terms of connectivity, the HP 6005 Pro is well-equipped. It includes multiple USB ports, allowing for easy connections to peripherals such as printers, scanners, and external drives. Additionally, it comes with integrated HDMI and VGA outputs, making it simple to connect to a variety of display devices for presentations, multimedia, or extended workspaces.

The HP 6005 Pro also takes security into consideration, offering features such as TPM (Trusted Platform Module) technology. This enhances data encryption and protects sensitive information, making it an excellent choice for businesses handling confidential data. Moreover, HP's BIOS protection helps safeguard the system against unauthorized access and malware attacks.

Another key characteristic of the HP 6005 Pro is its energy efficiency. With an Energy Star rating, the system not only reduces power consumption but also minimizes operational costs. This is particularly beneficial for small to medium-sized businesses looking to lower their overhead while maintaining high productivity levels.

Additionally, the compact design of the HP 6005 Pro allows it to fit comfortably in various workspace configurations, making it an ideal choice for limited office spaces. Its durability ensures that it can withstand the rigors of daily use, making it a sound investment for any budget-conscious organization.

In summary, the HP 6005 Pro combines power, flexibility, and efficiency, catering to the diverse needs of today’s professionals. With its expandable architecture, robust security features, and energy-saving capabilities, it remains a solid choice in the desktop market.
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