Table
Sound does not come out of the speaker or headphones.
Cause | Solution |
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| CAUTION: When attempting to resume from standby mode, |
| do not hold down the power button for more than four seconds. |
| Otherwise, the computer will shut down and you will lose any |
| unsaved data. |
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Internal speaker is disabled in Computer Setup. | Enable the internal speaker in Computer Setup. Select |
| Advanced > Device Options > Internal Speaker. |
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One or more audio solutions are installed in the system. | Ensure that your application is set to use the correct audio |
| device. |
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Sound from headphones is not clear or muffled.
Cause | Solution |
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Headphones are plugged into the rear audio output connector. The rear audio output connector is for powered audio devices and is not designed for headphone use.
Plug the headphones into the headphone connector on the front of the computer.
Computer appears to be locked up while recording audio.
Cause | Solution |
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The hard disk may be full.
Before recording, make sure there is enough free space on the hard disk. You can also try recording the audio file in a compressed format.
Cause | Solution |
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Jack has been reconfigured in the audio driver or application software.
In the audio driver or application software, reconfigure the jack or set the jack to its default value.
Headphone/Microphone jack on the front of the computer is not functioning properly.
Cause | Solution |
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Jack has been reconfigured in the audio driver or application software.
In the audio driver or application software, reconfigure the jack or set the jack to its default value.
ENWW | Solving Audio Problems 25 |