HP 620 When, Connect, It cannot find, Change the USB Configuration, Camera to a, Macintosh, Drive

Problem	Possible cause	Solution
When I	The camera is	Turn on the camera.
connect the	turned off.
camera to my
	The cable is	Make sure that the cable is firmly
computer, the	not connected	connected at both ends.
software says	correctly.
it cannot find
	The camera is	Connect the camera directly to a
the camera.
	connected to	USB port on the computer.
	the computer
	through a USB
	hub and your
	USB hub is not
	compatible
	with the
	camera.
	The camera is	Connect the camera to a USB-
	not working	enabled HP DeskJet or
	correctly.	HP Photosmart printer and print
		an image. This will verify that the
		image, memory, USB connection
		to the camera, and USB cable
		are functioning correctly.
When I	The USB	Change the USB Configuration
connect the	Configuration	setting to Disk Drive.
camera to a	setting is not
Macintosh	set to Disk
computer, I do	Drive.
not get a Disk
Drive icon on
my desktop.

6-Troubleshooting and support 49