Error messages on the computer
Message | Possible cause | Solution |
Connection | The camera | Make sure the camera is |
between the | might be | on, try connecting the |
imaging device | connected to a | camera directly to the |
and computer | computer | computer, or disconnect |
failed | through a USB | other devices attached to |
| hub. | the hub. |
|
|
|
Getting assistance
Finding help on the web
HP product support
Visit www.hp.com/cposupport/loc/regional.html, select your language, and then type your camera model in the “quick find” box to find information about setting up and using your camera, downloading drivers, solving a problem, ordering, and warranty information.
HP photosmart website
Visit www.hp.com/photosmart for tips on using your camera more effectively and creatively as well as HP digital camera driver updates and software.
HP accessibility website
Visit www.hp.com/hpinfo/community/accessibility/prodserv/ if you have a disability and need help.
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